Are you a customer focused, dynamic individual looking for the next step in your housing career? Do you have, or are you willing to work towards a CIH qualification? If so, this is the opportunity for you!
We are looking for a Housing Officer to join our North Team initially covering a patch around the scenic Atlantic Highway stretching from Bude to Hartland and Westward Ho!. Our Flexway offer provides the flexibility to support you in balancing your work and home life even if you live outside of the area. As a mobile worker you can make use of the local touch down bases as well as Skypark and working from home.
There will be a strong focus on delivering new homes and delivering great services to our customers; our Housing Officers are the primary contact working with our customers providing and coordinating an effective front facing customer service. Working with colleagues across teams and partner agencies you will make sure services are delivered in line with our values and that our neighbourhoods are great places to live.
About The Candidate
To be considered for the role of Housing Officer you will:
- have some experience in social housing, or related profession
- either hold, or be willing to work towards a Level 4 CIH qualification
- have excellent communication and leadership skills
- be able to apply sound judgement in order to find solutions to situations that arise
- be able to work on own initiative
- have an excellent customer focus, with an ability and drive to improve customer satisfaction
- hold a full driving licence and access to a suitable vehicle
In return, we provide a generous entitlement to paid holiday increasing with length of service, a pension scheme, a healthcare cash back plan, and great opportunities and support to develop your career.
About The Company
At LiveWest, we believe in a home for everyone. We own and manage 36,000 homes across the South West, from Cornwall to Gloucestershire.
We take the time to listen to, understand and learn from our customers. We focus on thriving as a business and employer, so we can deliver more homes and even better services.
Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture
embraces people’s diverse perspectives and creates a positive environment where everyone
belongs. We’re determined to build a better, more connected world for everyone.
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