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Job description

Description

Here at Gousto, we are on a mission to become the UK's favourite way to eat dinner!

Whether it is creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto.

We are committed to equality of opportunity across our organisation. At all levels we promote equality, ensuring our people are consistently treated in a fair and equal manner.

If you need reasonable adjustments at any point in the application or interview process, please let us know.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Go Gousto!

Role: Growth Executive

The growth team at Gousto is responsible for releasing as much value as we can from acquired customers by driving frequency and retention across the entire customer lifecycle. We use a combination of email, text, push notifications and digital product initiatives to create step-changes in value. You'll report into one of our Growth Managers and work amongst an amazing team of 6, who will support you in strong decision making, developing resilience and scaling growth at Gousto whilst having fun along the way.

As a Growth Executive, your impact will be huge in driving the business forward and here is what to expect!

Core Responsibilities:
  • Support the creation and execution of our active customer strategy including educating new customers on the product and increasing the frequency of existing customers.
  • Work alongside our Brand team to innovate on the design and creation of our customer facing comms including email, push notifications, direct mail and SMS.
  • Run continuous incentive based campaigns to drive high quality and profitable orders from our active customer base.
  • Use your strong analytical skills to report on key test metrics to our team and the wider business.
  • Learn how to use HTML to build emails and become an expert on our CRM platform to automate complex campaigns for email, text and push notifications.
  • Support in conducting first hand quantitative and qualitative customer research in partnership with our Insights team and interpret how insights translate into growth actions.


Requirements

Who you are:
  • Autonomous, demonstrating a capacity for building excellence in a given area
  • Ability to self-manage, take initiative and prioritise tasks in a fast-paced environment
  • Strong aptitude for numbers and interest in data analysis
  • Creative, with an interest in marketing and design
  • Strong communication skills and the ability to build great relationships with people from across the business
  • Curious and proactive. Learning and discovery is what moves us. We seek to understand problems deeply and are proactive and fast in anticipating future needs (business and customers).
  • Willingness to get involved in multiple projects and drive delivery.
  • Relevant experiences in some of the following fields: Marketing, CRM, Retention, Digital Product Development, Business Strategy, Analytics & Insights.
Job Sector
Information Technology
Job Position
CRM Manager
City/Town
London
Address
London, UK Show on map
Post date
Closing date

How would you fit?

Learn more about Gousto

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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