We take pride in being there for our customers. We help them deal with whatever life has in store and support them in achieving financial security; and that's thanks to the talented and dedicated people who work with us. For us, 'social responsibility' is not just a buzzword. It defines us and runs through everything we do for our customers and as an employer. And working with us, you'll get a competitive reward package and have the flexibility and autonomy to deliver your personal, business and career goals.
From HR and Digital teams through to Group Finance, Risk and Corporate Comms - our Group function support our businesses across the UK and abroad. Delivering essential services and activities that have a real impact on our business and our customers lives, we enable our people to do what they do best, contributing to delivering a great customer service, profitability and strategic growth.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Define, develop and deliver PMO functions and services to ensure a consistent and excellent level of service that means customer expectations are met and consistent with what is communicated.
Define, develop and implement PMO governance, including relev...
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Define, develop and implement PMO governance, including relevant approval forums and gating processes.
Define, develop and implement a monthly reporting calendar aligned to the governance model.
Develop monthly reporting packs to show the financials and status of projects within the BAU portfolio, including key MI such as portfolio plans and forecasts to deliver the short term and long term strategic objectives. Ensures sufficient frequency, granularity and accuracy whilst tailoring analysis, insight and sharing of information to drive effective decision making.
Establish a monthly financial process whereby Project Managers update their actuals, confirm their accruals and ratify their forecasts using a consistent template.
Ensure spend is governed on the projects (no unapproved spend).
Establish a regular status report and RAID log template. Ensure Project Managers are managing their Risks and Issues and reporting status according to timelines defined in the reporting calendar.
Ensure quality of plans developed and maintained by project managers.
Support and ratify business cases. Ensure benefits realisation is factored into Board agendas.
Establish and own the central repository for project information.
Establish, maintain and own the PMO templates and guides.
Critically reviews and evaluates and improves proposals for PMO activity by staying abreast of best practice and guidance and identifying fit with the agreed Target Operating Model, challenging stakeholders where conflicts and contention exist so that the integrity of the function is maintained.
Ensure that the principles of Conduct Risk and Treating Customers Fairly (TCF) are embedded into your day to day operations to deliver good customer outcomes at all times. Ensure that all business processes and internal controls within the role are designed and performed in a way that delivers good customer outcomes and demonstrates effective management of Conduct Risk.
Prince2 or equivalent (desirable)
Extensive track record of effectively delivering value-add PMO services to an IT portfolio
Extensive knowledge of project management methodology / delivery tools and processes
Extensive history of implementing and managing successful project governance
Extensive history of project assurance (financials/status)
Portfolio and project financial management
Business Case ratification
Portfolio and project RAID management and status reporting
Project management tools and processes
Continuous process improvement / project management coaching
Strong stakeholder management
Strong ability to use the following tools - Excel, Powerpoint, Visio and MS project
Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, 22 days' (with potential to rise to 26 days) holiday, discretionary performance related bonuses, paid overtime, a variety of share schemes, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.
For further information about the role, please contact Lynn Morriss, UK Resourcing Lead, at email@example.com