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Job description


Fraud Analyst

London - North Acton

There's no feeling quite like uniting tech lovers everywhere and we get to do it every single day. Connecting our people, our customers and our partners. We're a team of 41,000 colleagues working across nine countries to deliver excellence. Be part of framing the future with us. You'll certainly feel proud when you see what you can achieve here.

We are looking for a Fraud Analyst to join our fraud team to help analyse and make recommendations for rule changes on fraud patterns. The Fraud Analyst will also maintain and develop functionality within our Accertify system to drive customer quality and prevent fraud.

Key Responsibilities
  • Extensively Analyse data to establish instances and sources of attempted fraud across all brands/channels.
  • Provide post validation fraud reviews and pass identified live transaction to the fraud ops team for evaluation/interception
  • Extensively analyse data to make recommendations for strategic changes relating to customer quality
  • Monitoring existing rules, testing and evaluating the effectiveness prior to implementation of new rules and impact forecasting rule changes
  • Investigating fraud attacks and taking proactive action to eliminate future threat.
  • Maintaining confidentiality and observing data protection guidelines.
  • Liaise with Fraud Operations team regarding system changes and new fraud patterns

Key Skills/Experience
  • Experience related to Fraud or Loss Prevention ideally gained within a commercial / Retail environment.
  • Experience in MI collation and report writing
  • Ability to translate research and analysis well into reasoned recommendations that informs effectively the decision making process
  • Knowledge of Accertify and SPSS
  • Good eye for detail with the ability to spot trends and connections

We're one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits, including:

Onsite gym with free membership
Onsite subsidised canteen and starbucks
Competitive pension scheme
Staff discounts and offers.

Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role. Training plans are a given, and you'll have access to additional e-learning resources to really see your career develop in the way you want. We're building a team that brings technology to people, making their lives better, easier and fuller, and you can be part of it.

Learn more about Dixons Carphone

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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