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Job description


About Us

Here at Gousto, we are on a mission to become the UK's favourite way to eat dinner!

Delicious recipes, precise ingredients & a dollop of adventure, delivered to your door. Our DREAM? To be the most-loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It's an incredibly exciting time to join our team!

The Thurrock Warehouse & FC based on Eastern Avenue RM20 is our latest opening in our growing portfolio of sites in the UK. It's being built as you read this! Ready to switch on the production lines in early July.


£11.13 p/h

4 on 4 off pattern

Day Shift 6am till 6pm

Night Shift 6pm till 6am

Warehouse Shift Coach

Do you have a passion for training and coaching others particularly within a Warehouse/Fulfilment environment?

Our Learning team is recruiting for a Warehouse Shift Coach to deliver outstanding on-the-job training and coaching specifically including using moving heavy equipment (MHE) e.g. Counterbalance Truck, Powered Pallet Truck (ride on and stand behind), Electric Pallet/Stacker Truck to colleagues predominantly in our Warehouse and occasionally in our Fulfilment Centre.

You'll report directly to the Learning Advisor and be responsible for delivering MHE training and validation for new joiners, upskilling and recertification of existing colleagues in our Warehouse and fulfilment centre. This includes training out Standard Operating Procedures (SOPs), One Point Lessons, expected behaviours and inductions where required.

In this role you will:
  • Be motivated by supporting new and existing colleagues on the skills needed to do their role, championing safe, efficient and professional behaviours
  • Work in partnership with the departments maintaining high levels of safety and compliance
  • Manage training records, retain all colleagues MHE licenses and re-assessments
  • Ensure facility inspections both pre and post shift are completed
  • Conduct audits on licences, Warehouse racking and equipment
  • Report and investigate any MHE/Environment damage
  • Be the first point of contact for anything MHE related
  • Be approachable and set a great example for every team in relation to behaviours and attitude

If your application is successful you will undertake a Shift Coach training programme.


An ideal Warehouse Shift Coach will:
  • Have experience in training people on MHE
  • Be RTITB accredited or hold a IPAF operating license
  • Have manual handling instructor experience
  • Be able to complete COSHH risk assessments
  • Have good working knowledge of Gousto's operations
  • Be confident coaching all colleagues on a wide variety of skills
  • Be flexible to change
  • Have a consistent positive mindset


At Gousto we are constantly looking to evolve our benefits for our people. Employees at Gousto are the key ingredient to our success and growth! Here are some of our company benefits:

  • Free parking
  • 25 days Holiday, with 1 day added every year (up to 30) Plus the ability to buy up to 5 days extra
  • Free first Gousto Box, 40% discount for you and 25% for selected friends & family
  • Private healthcare
  • Company Pension
  • Free Coffee, Tea, Fruit & Ice Cream
  • Gym & ClassPass membership
  • Cycle to Work Scheme
  • Quarterly Team socials and events

The entire team at Gousto is enormously driven - We want to win this market. The environment, underpinned by our ownership principles , is highly dynamic, so everyone has measurable impact and can make a real difference.
Job Sector
Job Position
West Thurrock, Grays, UK Show on map
Post date
Closing date

How would you fit?

Learn more about Gousto

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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