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Job description

About the team

Employment Agency Standards Inspectorate is one of the three government enforcement bodies that regulate the labour market. Specifically EAS has regulatory responsibility for the growing recruitment sector.

About BEIS

BEIS is a department at the heart of the Government's agenda whose mission is: leading Britain's recovery.

Our priorities are:

• Fighting coronavirus.

• Enterprise: Backing long-term growth.

• Net Zero: Tackling climate change.

• Innovation: Unleashing a science superpower.

We feel the department has an exciting remit, and we hope you agree.

Responsibilities• Carry out investigations into complaints about the conduct of employment in accordance with EAS guidance and policies.

• Carry out targeted inspections during EAS planned operations (in geographical locations or sectors) or as agreed with EAS Manager.

• Plan, prioritise and manage time and resources to deliver an effective and efficient service.

• Analyse, review, examine all information and make informed decisions on compliance with the law and apply the legislation to individual cases.

• Prepare clear and constructive Warning Letters and guidance to agencies, produce reports on all cases investigated, update complainants on the progress or closure of their complaint.

• Ensure that records of investigations and inspections are maintained accurately and entered on to the EAS case management systems.

• Raise the profile of EAS role and functions to external bodies and partners.

• Respond to complaints and engage with agencies to resolve issues.

• Provide advice and guidance to individuals.

• In serious non-compliance cases, prepare Labour Market Enforcement Undertakings or Orders, or gather evidence from witnesses for lawyers to consider prosecution or prohibition.

• Potential attendance at Court (prosecution) or Employment Tribunal (prohibition) hearings in relation to EAS casework and giving evidence.

You will

• be a self-starter with strong customer service skills.

• be resilient and manage relationships with a wide range of stakeholders including workers, company directors and lawyers.

• have a proven track record of successfully managing a varied case load.

• be able to demonstrate flexibility and the ability to deliver at pace.

• be able to work as part of a team but also independently.

• enjoy working in an environment which is inclusive as well as diverse where colleagues can be themselves.

Essential

• Ability to work collaboratively with colleagues and partners.

• Ability to communicate with a wide range of people both sensitively and robustly.

• An understanding of the importance of Equality and Diversity issues.

• Experience of complaint handling, investigations or casework.

• The role requires extensive travel and overnight hotel stays depending on operational need.

Desirable

• Ability to interpret and apply regulations or complex information from diverse sources.

• Full current driving license.

Behaviours

We'll assess you against these behaviours during the selection process:
  • Delivering at Pace
  • Making Effective Decisions
  • Managing a Quality Service
  • Communicating and Influencing
  • Seeing the Big Picture


Benefits

BEIS offers a competitive mix of benefits including:

• A culture of flexible working, such as job sharing, home working and compressed hours.

• Automatic enrolment into the Civil Service Pension Scheme.

• A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.

• An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.

• Access to a range of retail, travel and lifestyle employee discounts.

• A hybrid office/home based working model where staff will spend a norm of 40-60% of their time in the office (minimum of 40%) over a month with flex dependent on balancing business and individual need (from September 2021, depending on how the public health guidance evolves).

Things you need to know

Security

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.

As part of the application process you will be asked to complete a CV. Further details around what this will entail are listed on the application form.

Please note - the CV is for information purposes only and will not be scored.

Applications will be sifted on behavioural statements.

In the event of a large number of applicants, applications will be sifted on the lead behaviour (Delivering at Pace). Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

The interview will consist of behaviour questions.

Expected Timeline subject to change

Sift Dates: w/c 4th October 2021
Interview dates: w/c 18th October 2021
Interview will be held using Microsoft Teams.

Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.

• Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.

Further Information

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

If successful and transferring from another Government Department a criminal record check may be carried out.

New entrants are expected to join on the minimum of the pay band.

Any move to the Department for Business, Energy and Industrial Strategy from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

A reserve list will be held for a period of 12 months from which further appointments can be made.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

BEIS does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).

Please note that BEIS does not hold a licence to sponsor visa applications.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms directly. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

BEIS wants to be accessible for all, and this includes offering assistance to attend interviews. The offer is targeted toward those from a lower socio-economic background, or who struggle to cover the cost of attending an interview. Please see the attached guidance document at the bottom of this Civil Service Jobs advert. Embedded in the document on page 5, are 2 documents that must be completed and returned to the email addresses listed on the forms to claim an expenses payment. If you have any issues accessing these documents please contact us at [email protected]

Feedback

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:
  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Job Sector
Utilities
Job Position
Gas
Estimated Salary
£24,570.00 - £31,200.00 / year
City/Town
London
Address
London, UK Show on map
Post date
Closing date

How would you fit?

Learn more about Department for Business, Energy and Industrial Strategy

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