: 26,350 + substantial pension and benefits GBP The Challenge
This is an exciting opportunity to join the Defence Infrastructure Organisation which is a business unit within the MoD and will shortly be embarking on a new contract change to the Future Defence Infrastructure Services (FDIS). FDIS incorporates three key principles of Excellent Performance from Suppliers and DIO, Empathetic handling of Customer and Families and Improved Customer Communications.
The post of Housing Estate Manager is multifaceted and necessitates tasks carried out at both the desktop and on the MoD Estate. The successful candidate will be a motivated, self-starter who is able to manage and prioritise workloads according to contract deliverables and risk based analysis and to establish relationships with a wide range of stakeholders.
The successful candidate must demonstrate strong interpersonal skills to build relationships that promote collaboration between a range of stakeholders that support continual improvement. They must be forward thinking, have the ability to see the bigger picture with an awareness of sustainability concepts, able to produce novel ideas that contribute to the 'lived experience'. They must have an awareness of contract compliance principles that drive performance results and a determination to change and improve especially when difficult situations arise.
We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman.
You can view our YouTube video to see more about our work ResponsibilitiesMain Responsibilities
Demonstrate a personal dedication to the DIO Guiding Principles and 'Safety First' value
Contract deliverables assurance both on and off the Estate
Property inspections to determine condition and inspection of building works
Resolution of complaints
In occupation queries and working with supply chain partners to resolve difficulties
Total patch management with strong emphasis on improvement strategy
Identification of supply chain capability gaps
Ensure local compliance with legislative and mandatory requirement
Management of the Bulk Lease properties including move in/move out appointments, raising work orders, over seeing maintenance works and void checks Travel Requirements
This post will include significant daily travel within the areas of business all of which have a wide geographic spread and will include the use of government provided vehicle.Licences
Full UK Driving LicenceBehaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Working Together
- Delivering at Pace
- Communicating and Influencing
We'll assess you against these technical skills during the selection process:
- Estate Management Framework 1.1 Understands both estate and customer organisational structures and can explain their own role in supporting the Customer, Defence Estates (DE) & Industry Partner (IP) organisations - Awareness Level
- Estate Management Framework 1.5 Understands the importance of maintenance to building structures and the role of maintenance in supporting the operational function of estate assets - Awareness Level
We enable our people to work at the right place, with the right people, at the right time.
We believe that if we look after our people, they will be passionate about delivering great things for our customers.
We understand the importance of life outside of work and our industry leading flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance.
The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:
Highly competitive Pension Scheme
Alternative working practices such as working from home
25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years service
Ability to roll over up to 10 days annual leave per year
In addition to 8 public holidays per year you will also receive leave for HM The Queens birthday
Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
Special Paid Leave for volunteering up to 6 days a year
Enhanced maternity, paternity and adoption leave
Employee Assistance Programme to support your wellbeing
Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops Learning & Development
Professional and Personal Development of skills
Access to thousands of training courses through Civil Service Learning, some free or paid by DIO
Ability to obtain industry recognised qualifications supported by DIO About DIO
DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to thrive, bring greater creativity and innovation to achieve higher organisational performance. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.
We promote and support a range of flexible working patterns enabling staff to balance home and work responsibilities.
This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers.
Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious
and continuously strive for improvement, collaborative
in an inclusive culture, ambitious and resilient and committed
to Defence, empowered and able to challenge
so you can play a key part in shaping the direction of our organisation. DIO commits to offer its employees the following experience:
Meaningful, purposeful work
The ability to learn and grow
The right opportunities and resources
To care about your wellbeing
To feel valued and included
The Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure. Our responsibilities include:
Plan and deliver major capital projects and lifecycle refurbishment
Provide utilities services
Manage soft facilities management (i.e. cleaning and catering)
Provide a safe place to train
Allocate Service Families Accommodation
Procure and manage routine maintenance and reactive repair
Provide a central register of asset information to advise infrastructure planning
Act as steward of the Defence estate
Provide the unarmed guarding service Allowances
This post does not offer any assistance with relocation allowances.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Employment Hours
The post advertised is for 37 hours net, however the Ministry of Defence offers a range of flexibilities to enable a better work-life balance for employees. Flexible working will be considered.
Things you need to know Security
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .
See our vetting charter .
People working with government assets must complete basic personnel security standard checks.Selection process details
This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.
The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
This vacancy is part of the A Great Place to Work for Veterans initiative, Making-the-civil-service-a-great-place-to-work-for-veterans
Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.
Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.
Applications will be sifted on all Success Profile elements, but in the event of a high number of applications, an initial sift will be conducted on the Behaviour Seeing the Bigger Picture and Working Together and Experience
In this instance the remaining elements will be tested at interview.
At application and interview
you will be assessed against the following: Behaviours:
Seeing the Bigger Picture
Delivering at Pace
Communicating and Influencing Experience:
CV detailing Job History Technical:
Estate Management Framework 1.1 Understands both estate and customer organisational structures and can explain their own role in supporting the Customer, Defence Estates (DE) & Industry Partner (IP) organisations - Awareness Level
Estate Management Framework 1.5 Understands the importance of maintenance to building structures and the role of maintenance in supporting the operational function of estate assets - Awareness Level
Application sifting is scheduled to take place on week commencing 18/07/2022.
Interviews are currently taking place via phone or face to face if appropriate in line with MoD Guidelines and will be conducted on week commencing 25 July 22. A minimum of 2 full working days notice will be provided for interviews. We endeavour to stick to these dates, but these are subject to change around business needs.
To assist with your application please find attached below: Estate Management Functional Competence Framework
For help and support with your application check out our
Civil Service Careers Homepage and the How to apply section
Feedback will only be provided if you attend an interview or assessment.Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.