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Job description

At Camden and Islington NHS foundation trust our staff and service users have worked closely to create a set of values that make sure people who use our services get the best possible chance of a rapid recovery.

We have 3 key priorities which are:
  • Early and Effective Intervention
  • Helping People to Live Well
  • Research and Innovation

The cultural pillars that help us achieve our key priorities are:
  • We value each other
  • We are empowered
  • We keep things simple
  • We are connected

By coming to work at Camden and Islington NHS Foundation Trust you will be joining a Trust with a national reputation for research, where services recognise that research underpins its commitment to providing high quality and innovative clinical care.

As an applicant for this role, you are urged to demonstrate within your supporting statement a combination of evidence that reflects your competence to meet the job specification and provide examples of how C&I values are an integral part of the way you have and will continue to deliver service.

Kingston -Deputy Service Manager

Camden and Islington NHS Foundation Trust are the lead providers for Substance Misuse Services in partnership with WDP in the London Borough of Kingston. Our Substance Misuse Services have recently been rated as "Outstanding” by the CQC.

Working closely with commissioning colleagues, service users and carers representatives our aim is to continue to provide a hub based service at Surbiton Health Centre, but to also expand our services out to community satellites in Chessington and New Malden. We want to work more closely with Mental Health colleagues, GPs working in shared care and Community leaders from the Voluntary Sector to ensure we reach as diverse a population as possible. Our service will be flexible and able to respond to change whenever necessary.

We are looking for someone who has the ability to lead and manage a service, with partners in conjunction with our Borough Services Manager, Commissioners, Service Users and Carer Representatives. The appointed manager will ensure that the service continues to operate at a level that would be rated as outstanding whilst within budget. You should be able to demonstrate extensive experience of managing teams both clinically and operationally at a senior level and reached local and national targets in the substance misuse field.

We would encourage applicants where practical to arrange an informal visit to the services and/or to speak with the recruiting manager.

We offer a competitive salary and the opportunity to work in an exciting, challenging but supportive environment. You would be working with a close knit and highly experienced management team and amongst colleagues who are proud to work in this Trust.

In line with NHS protocols, only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.  We regret that it is not possible to contact all applicants for every vacancy. If you have not been contacted within 4-6 weeks of the closing date please assume you have not been shortlisted for the next stage

We reserve the right to close any vacancies from further submissions, when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role. We are an employer committed to Equal Opportunities and Diversity, with a range of family friendly policies.

For more information please go to Camden & Islington NHS FT website.
Job Sector
Customer Service
Job Position
Customer Services Manager
Estimated Salary
£42,313.00 - £48,515.00 / year
Kingston upon Thames
Kingston upon Thames, UK Show on map
Post date
Closing date

How would you fit?

Learn more about Camden and Islington NHS Foundation Trust

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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