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Job description

The post-holder reports to the Chief Executive and Permanent Secretary of HMRC.

The role of the Permanent Secretary is to lead the day-to-day running of the department and to head up our Executive Committee (ExCom). As Accounting Officer, the Permanent Secretary is accountable to Parliament for the department's expenditure and performance and advise ministers on our strategy and objectives.

As Deputy Chief Executive you will have a pivotal leadership role, responsible for implementing the departmental strategy through the transformation and delivery of HMRC's operational and compliance services. You will lead over 50,000 of our people.

You will be a pivotal leader in HMRC at a time of critical importance for our organisation and will have oversight of our major transformation portfolio, from the introduction of digital services for businesses to the department's move to a network of Regional Centres.

As Deputy Chief Executive you will be a key member of HMRC's Executive Committee. You will demonstrate and champion HMRC's values and play a primary role in the collective leadership of the Civil Service as a whole, personifying inspiring, confident and empowering leadership. Together with the First Permanent Secretary you will be influential in role modelling and championing respect, inclusion and systems leadership both within HMRC and across the civil service, creating the culture and conditions where collective and problem led leadership can flourish in tackling complex challenges across organisational boundaries. You will support the development of systems focused leadership capability across HMRC and seek to build strong and diverse pipelines of talent.

  • Play a core leadership role across HMRC and the wider Civil Service. You will be expected to be an active and visible Deputy Chief Executive, supporting in the leadership of our Executive Committee and working with colleagues to role model and embed HMRC's values across the organisation. You will be fundamental in building an inclusive workforce and culture to make HMRC a great place to work.
  • Implement HMRC's strategy and deliver our operational and compliance services to make tax compliance easy and fair.
  • Be accountable for the operational arm of HMRC; our Customer Compliance and Customer Services Groups.
  • Oversee delivery of our major transformation portfolio, driving the most ambition reform of the tax system in a generation and meeting our Spending Review commitments.



  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension

    Things you need to know


    Successful candidates must pass a disclosure and barring security check.

    Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting .

    Selection process details

    Russell Reynolds Associates (RRA) has been appointed to support this recruitment. Short-listing of candidates will involve the assessment of information provided in the application documentation detailed in the candidate information pack.

    The closing date for applications is 23:55 Sunday 5 April 2020. All applications will be acknowledged and considered by the selection panel.

    Please submit materials requested in the candidate information pack by email to Responses@RussellReynolds.com prior to advert closing at 23:55, Sunday 5 April 2020.

    Please include a daytime, evening and mobile telephone contact number, and your preferred email address for correspondence, which will be used with discretion.

    The provisional timetable is as follows:

    Long-listing w/c 13 April 2020
    RRA Interviews w/c 20 & 27 April
    Short-listing w/c 4 May 2020
    Assessments w/c 11 & 18 May 2020
    Panel Interviews w/c 25 May 2020

    Feedback will only be provided if you attend an interview or assessment.

    Nationality requirements

    Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here .

    Working for the Civil Service

    The Civil Service Code sets out the standards of behaviour expected of civil servants.

    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

    The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

  • Industry
    Job Sector
    Strategy & Consultancy
    Job Position
    Management Consultant
    Estimated Salary
    £150,000.00 - £160,000.00
    London, UK Show on map
    Post date
    Closing date

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