Our client who look after and bring to life 2,000 miles of waterways across England and Wales are currently looking for a Customer Support Administrator, to be based at their Docklands office for a 3 month contract.
As Business Support Administrator you will deliver excellence in customer service and support for customers, dealing with face to face enquiries, on the phone and in written communications and providing general administration and financial support to the waterway. On occasions there maybe the requirement to work from other office locations.
Part of the front of house team at waterway offices, ensuring that all enquiries are managed in a friendly, helpful, professional and conscientious way.
Produce accurate and timely communication for our customers for example, through telephone calls, notice boards, post, email, social media and our website.
Coordinate the organisation of events and functions within the waterway, for both internal and external customers.
Cash handling for licences, electric cards, laundry and lockages.
Provide administration services for the waterway including managing the post, booking meetings, organisation of occupational health visits, training, building management and equipment servicing.
Produce accurate and clearly presented reports that support the needs of the business.
Maintain accurate and well organised systems of records that are easi...
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