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Job description

Are you passionate about horses? If so, read on....

We are looking for ambitious Customer Associates who have experience of working or studying in the Equine world to join us in our Brentford office. Why not get yourself onto the career ladder and into an organisation which supports and encourages development and progression, whilst working in a supportive and social environment!

After completing a thorough and comprehensive training programme, you will be based within the Petplan Equine department receiving inbound calls from new and existing customers relating to their Equine insurance policies. You will be dealing with a variety of different types of calls from general enquiries, policy renewals and new business. You will also be required to promote and upsell additional features relating to each customer's policy.

Your training and development is paramount and once fully trained, a personal development plan will be installed for each employee focusing on your career path within Allianz.

What We Can Do For You:

  • Competitive salary £20,336 plus annual bonus
  • Attractive pension scheme (up to 10%)
  • 22 days holiday with a buy and sell option
  • Staff discounts with over 100 providers and high street stores
  • Social Activities for you to get involved in! (includi...

Before you apply, we encourage you to learn more about Allianz Insurance

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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Social Activities for you to get involved in! (including summer BBQs,)
  • Free on-site gym
  • Career development and progression opportunities
  • Skills & Experience:

    • Knowledge on Equine or the experience of working with horses or ponies in any environment
    • A passion for horses and ponies
    • Good level of competency in Maths and English
    • Excellent customer service and sales skills
    • Positive attitude and professionalism
    • Understanding of a compliant and target driven environment
    • High levels of resilience, perseverance, self-belief and motivation
    • A qualification in Equine Management or Equine Science is advantageous but not essential


    Our operating hours are: Monday to Friday 8am to 8pm and Saturdays/Bank Holidays 9am to 1pm (you will get time off in lieu if you work a Saturday/Bank Holidays). Within these operating hours you will be working shift patterns totalling 37.5 hours per week.

    Additional Requirements:

    At Allianz, we welcome applications from everyone, regardless of your background or needs. If you need assistance with making your application please contact us at hr-recruitment@allianz.co.uk

    For external applicants only -
    Please be aware that we will require satisfactory pre-employment evidence to include DBS, Financial Probity and Fraud checks, before you can commence employment with us.

    Job type
    Full-Time, Permanent
    Job Sector
    General Insurance
    Job Position
    £20,336.00 - £20,336.00 / year
    Postal Code
    TW8 9DX
    Brentford TW8 9DX, UK Show on map
    Post date
    Closing date

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