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Job description

About the role

Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so rewarding.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
You'll meet great people, learn new things and be part of an expert diverse team where everyone is welcome.
Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

You will be responsible for
  • Serving customers on our checkouts ensuring they receive an easy, seamless personalised experience
  • Delivering department routines
  • Manually condensing stock and handling products with care to maintain product quality
  • Championing the reduction of food waste
  • Following company policies and adhering to health and safety guidelines
  • Being knowledgeable about the products and services in my store and helping customers by giving great natural service
  • Replenishing products within my store
  • At times you may be required to accept deliveries into the store


  • You will need
  • A passion for delivering great service, greeting customers with a smile and serving them with pride
  • The ability to create rapport with customers, meaning they leave the store having experienced a great shopping trip
  • To take the initiative and make decisions that are right for our customers
  • Work well within a team and communicate effectively and openly with others
  • Build relationships with colleagues to create a team spirit, having fun and celebrating success
  • Be at work on time, properly presented ready to be a brand ambassador


  • About us
    We're proud to have an inclusive culture at Tesco where everyone is welcome and truly feels able to be themselves. Our aim is to attract and welcome a diverse range applicants from all walks of life to help improve and develop our team every day.
    Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please visit the following link; https://www.gov.uk/know-when-you-can-leave-school
    Please note that we can only accept candidates over the age of 18 if the role requires working before 6am or after 10pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles
    Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
    For more information about us please visit www.tescoplc.com

    Application process
    To apply for a job in one of our stores, distribution or customer fulfilment centres, you will need to register with us and create a profile. You can keep your profile up-to-date by adding your latest skills and experiences.
    Click through the stages below to see what you can expect from the application process:

    Once you find a job you want to apply for, you can complete the online application form for that role. This will contain some basic questions and a test to see how you would react to situations you could come across whilst working. You will also need to submit your right-to-work documents to be checked. Once you have submitted your application we will review it to see if you have the skills that we are looking for.

    If successful we may invite you in for an interview at the location that you have applied to work in - for management roles there might be an initial telephone interview, before the face-to-face interview.

    At the interview you will complete a variety of tasks depending on the role, including a face-to-face interview. You will be given the opportunity to 'have a go' at the type of work you have applied for: this could be on the shopfloor, or completing a driving assessment. This will give you the opportunity to decide if we are the right for you and if we think you are right for us.
    Job Sector
    Customer Service
    Job Position
    Customer Assistant
    City/Town
    Belfast
    Postal Code
    BT1 5AA
    Address
    Donegall Pl, Belfast BT1 5AA, UK Show on map
    Location
    Northern Ireland
    Post date
    Closing date

    How would you fit?

    Learn more about Tesco

    Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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