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Job description

Siemens Industry Software are now hiring for a CustomerAccounts Analyst, on a 12 month fixed term contract, to be part of the teamresponsible for Customer Services for order processing and general Salesrelated administration.

Given the spread of our clients, candidates with anadditional language, especially Spanish or French would have a distinctadvantage. Monday to Friday day time working hours, however due to Sales andCustomer Service environment some flexibility is needed, particularly towardsmonthly and quarterly close cycles.

Key Responsibilities:

  • To ensure accurate processing and creation of all customerorders within SAP;


  • Apply judgement on purchase orders, quotes or other salesgenerated documents against Siemens revenue recognition rules and internal policies;ensure accurate order entry, which results in correct revenue recognition andaccurate financial booking


  • Work alongside sales teams, customers and channel partnersto assist, identify, communicate and resolve order queries or issues


  • Ensuring fulfilment of licenses to customer and maintain allcustomer licensing profiles within the SAP system


  • To work as part of the CAA Team to provide an excellentservice to our Customers and Internal Colleagues


  • Interfacing with Finance and Credit Control on Sales Orderand Revenue related issues


  • Maintain knowledge of products, pricing and promotions asthey are communicated whilst understanding the applicable revenue recognitionand billing rules.


  • Provide support to ad hoc company initiatives.



Person Specification:

Experience:

  • Fluency in English


  • An additional language, especially Spanish orFrench would have a distinct advantage.


  • Finance/Administration, SAP, order processing, experience ofworking in a software/fast moving environment ideal.


  • Experience involving attention to detail and customerservice required.


  • Understanding or exposure to SAP ideal. Microsoft productrange.



Behaviours/Competencies:

  • Ability to work in a team environment


  • Ability to apply common sense to situations and deal withvariable information


  • Attention to detail is essential while seeing the biggerpicture!


  • Confident approach when dealing with internal and externalcustomers


  • Good Communicator


  • Good time management


  • Self-Motivated and flexible


  • Ability to work with and be a part of an international team


Siemens offers a comprehensive reward package which includesa competitive basic salary, bonus scheme, generous holiday allowance andpension. Through our flexible benefits scheme you can select benefits that bestsuit your lifestyle, including private healthcare.

Siemens PLM Software is a leading provider of solutions forthe design, simulation and manufacture of products across many differentindustries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, andmany of the objects we see in our daily lives are being conceived andmanufactured using our Product Lifecycle Management (PLM) software.Headquartered in Plano, Texas, Siemens PLM Software works collaboratively withcompanies to deliver open solutions to help them make smarter decisions thatresult in better products.

Siemens Software is an equal opportunities employerand do not discriminate unlawfully on the grounds of age, disability, genderassignment, marriage and civil partnership, pregnancy and maternity, race,religion or belief, sex, sexual orientation or trade union membership.

Job ID: 121389

Organization: Digital Industries

Company: Siemens plc

Experience Level: Experienced Professional

Job Type: Full-time
Job Sector
Sales
Job Position
Account Manager
Postal Code
GU15 3BT
Address
Camberley GU15 3BT, UK Show on map
Post date
Closing date

How would you fit?

Learn more about Siemens

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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