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Job description

Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care.

Role title:

Supply Chain Analyst - Control Tower


Operations & Engineering - Supply Chain Management

Reports to:

Manager, Supply Chain Operations


London, Princess Court

Role purpose

To operate and securely control the Colt warehouse and Colt Set Down Area's (SDA's) both physically and through remote management to ensure timely delivery of colt equipment to field operations. To ensure the timely return of surplus and decommissioned equipment to stock. To operationally manage 3PL suppliers and ensure Colt ERP systems are synchronised with any 3PL warehouse management system.

Key accountabilities
  • Physical Warehouse inbound and outbound activities using Colt and DHL warehouse management systems.
  • Safe and secure operations within the Princes Court Warehouse
  • Supervise and direct other team members and remote SDA operators to maintain accurate records
  • Ensure accurate stock control and Set Down Area audits
  • Part chasing escalation (to Field Operations and Repair vendors)
  • Resolve shortages and damages in delivery/transfers
  • Modify/provide additional parts details required by Logistics Services 3rd party
  • Provide support to Service Delivery/third party contractors for new kits installations preparation work
  • Ensure timely escalation of Fibre receipts/consumption sheets if required
  • Leading Change Management (working instructions, policies and any changes occurring to SCM and Logistics Services 3rd party databases)
  • Logistics Services 3rd party Purchase Requisitions/Purchase Orders raising
  • Logistics Services 3rd party invoices reconciliation
  • Weekly 3rd party warehouse management system (Select) to SAP stock level comparison & discrepancies resolution
  • IT / B2B message failure monitoring
  • Efficient dismantling of returned equipment and Investment recovery co-ordination and management
  • Consumables Management. Replenishment requests to inventory planning, stand-alone issuing and transactions (some sites).
  • Parts identification (inbound and outbound to Logistics Services 3rd party)
  • Purchase Requisitions / Purchase Orders creation for miscellaneous items e.g. packaging, local maintenance etc.
  • Domestic and International transport management to support UK warehouse distribution.
  • Liaison with local operational teams for local equipment delivery and query resolution

Other accountabilities (optional)

Key performance indicators (financial and non-financial)
  • ERO CSD compliance
  • Stock Discrepancy KPI's
  • Daily MIS management
  • DHL KPI performance
  • GIDR
  • IR revenue
  • SDA value and stock returns

Relationships and key contacts
  • Service delivery order management teams
  • Service delivery & 3rd Party field technicians
  • Engineering operational teams
  • Supply chain inventory planning teams

Role specific requirements

Skills & Experience
  • Minimum of 3 Years' experience in a supply chain warehousing, facilities and or control tower environment
  • Ability to work in a manual handling environment (goods up to 20 kg, in line with Health and Safety guidelines)
  • Computer literate in the Microsoft suite of software.
  • Proven experience working with an ERP system e.g. SAP, Oracle, SU.


  • High personal standards in terms of integrity / trust
  • Self-motivated with inner drive and determination
  • Flexible and proactive attitude
  • Strong team player, g ood inter-personal skills to deal with all levels
  • A Customer First Service attitude
  • Problem Solving and decision-making skills


In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.

Some benefit examples are:
  • Flexible working and relaxed dress code
  • Two days annually to spend on volunteering opportunities
  • Flexible benefits scheme
  • Access to a virtual business school for on-going learning
  • Business mentoring

We strongly encourage candidates of all different backgrounds and identities to apply. We are committed to making Colt an inclusive and supportive workplace
Job Sector
Job Position
Estimated Salary
£31,339.00 - £38,580.00
London, UK Show on map
Post date
Closing date

How would you fit?

Learn more about Colt

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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