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Job description

Content Enrichment Executive

Corby

The Content Enrichment Executive (CEE) drives commercial results by optimising product content to increase customer traffic, conversion, and satisfaction.

The CEE uses customer data, supplier insight and competitor benchmarking to drive a competitive commercial advantage for RS through our content. Through the transformation of basic product information to deliver content that guides customers, anticipates, and answers customers' questions, enhances the online experience, and provides our customers the confidence to purchase RS products and services.

What you will enjoy doing to be successful in this role
  • Use data analysis, customer insight and competitor research to feed into a prioritised backlog, focussing on the biggest opportunities
  • Recommending, owning and delivering content improvements to assist and delight the online customer journey
  • Creating and optimising content in the form of, for example: copywriting to assist customers in their journey to find and select products; standardisation of data to minimise complexity and confusion for customers; informative and interesting written and visual content to increase SEO and drive traffic
  • Working independently and as part of a team in an agile manner to ensure the team's commitments are met
  • Creating relationships across teams and working alongside experts within our Visual, Product and Digital teams

What you will bring to be successful in this role
  • Educated to degree level or equivalent, or with relevant business experience
  • Proficient written English language skills
  • Experience analysing customer data to reach conclusions and drive action or recommendations
  • Passion for delivering a great customer experience, with an appetite to innovate, measure and learn
  • Flexible and dynamic approach to manage multiple projects
  • Continuous Improvement mind-set
  • Digital experience (eg, Content, Copywriting, e-Commerce, SEM, SEO or Onsite Search) and understanding of the online customer journey and SEO

The good stuff

Innovators and pioneers. Rebels and creators. A global organization of optimists and specialists with big ambitions for the future. You can take control of your future here at RS. We offer all the benefits you'd expect to receive in a progressive global business.

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone. In this role, we can confidently offer the following flexible working patterns:

  • Working remotely - from home or any other work location
  • Working flexibly - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. If you need some flexibility, please just ask us and we'll be happy to discuss it with you.
Grow in our learning and inclusive culture and be rewarded for your success. Whoever you are, whatever you do and wherever you are; it all starts here. Are you ready to explore the possibilities?

We are RS

We are committed to creating an inclusive environment where people thrive. We recognise that a diverse and representative workforce is critical to our success, and our aim is to create a business where people can be their best selves. Our employees expect this as a matter of course and it is fundamental to how we attract, develop, and hold on to the best talent.

We recruit and develop employees who are the best suited to the requirements of the job role, regardless of gender, ethnic origin, age, religion, sexual orientation, gender identity or disability. We believe everyone should be able to bring their true self to work and be given the opportunities to succeed, find out more here. If you require any adjustments during this process to ensure you can bring your true self, please let us know.

Increasingly powered by digital technology, we're our customers' one-stop-shop for electronic products and industrial components. We began in a north-west London garage supplying spare parts to radio repair shops back in 1937 and we've kept transforming for over 80 years. Today, we're using digital globally to revolutionise the way we do business and strengthen our position as the people engineers turn to for help, advice and knowledge.

We're proud of what we've done, but we're not sitting back. We're always looking to make the customer experience simpler, faster and easier. We're transforming markets and the impact of technology. We've widened our services portfolio with innovations from procurement and inventory solutions to 24/7 product support.

We've been on an incredible journey, but the best is yet to come; are you ready to join us?
Job Sector
Media
Job Position
Other
City/Town
Corby
Address
Corby, UK Show on map
Location
Northampton
Post date
Closing date

How would you fit?

Learn more about RS Components

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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