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Job description

Responsible within the Team for a portfolio of clients and prospects
with accountability for retention of clients and new business development. Will
service and develop client and Willis relationships and grow portfolio within
the business unit and will be responsible, as part of the Team, for targeting
and converting prospects

The Role

Client Relationship Management
    Understand the clients' business and risk management needs Establish and maintain active relationships Provide technical, industry and subject matter expertise Liaise with WTW Moscow and build strong relationships Determine appropriate solutions, structure, price and placement
    strategies Grow existing portfolio

Business Development

    Responsibility for supporting the drive of the sales process and
    business area practice activity Assist in developing and maintaining a pipeline of prospects Respond quickly and accurately to new business introductions Actively identify opportunities to work with colleagues across the
    business Networking
Placement Management
    Work closely and maintain working relationships with key market
    contacts Manage compliant processing of contracts Assist with loading of data into the relevant Systems Check policies, market presentations and client documentation Assist with and design programme and pricing structures to best
    meet the client's needs Deliver optimisation of revenue from new and existing clients

Operational and
Service Delivery
    Deliver end to end ongoing client service Support the BU in accurate budgeting, forecasting and tracking of
    revenue Deliver high levels of client service Proactively develop appropriate solutions and proposals for clients Communicate effectively with clients, associates, markets and
    others Manage KPIs/SLAs to ensure targets are met Provide feedback on corrective action required to retain clients or
    enhance process performance

The Requirements
  • Preferably ACII qualified or working towards the ACII qualification
  • Preferably educated to degree level or relevant industry experience
  • Proven track record of delivering high levels of client service
  • Strong practical knowledge of account development and appropriate tools to achieve this aim
  • Skilled at building effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists
  • Ability to represent the practice and WTW with integrity and credibility
  • Strong communication, negotiation and influencing skills
  • Experience of working with and adhering to processes and systems to support client service delivery
  • Experienced knowledge of insurance markets globally in order to deal effectively with client and WTW needs

Equal opportunity employer

Job Sector
Job Position
Account Manager
London, UK Show on map
Post date
Closing date

How would you fit?

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