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Job description

    Company Info

    LGIM is the investment management arm of Legal & General Group, a FTSE 100 company. We are one of Europe's largest asset managers and a major global investor, with assets under management of £983.3bn* (as at 31 December 2017). Our success has been built by focusing on clients and providing them with services and solutions that meet their needs. We offer strategies across the full spectrum of asset classes, including equities, bonds, property, alternatives and cash, as well as multi-asset strategies tailored to the needs of institutional and retail investors.

    LGIM is one of the world's leading providers of index fund management. We are at the forefront of developments in liability-driven risk management solutions for defined benefit pension schemes, a leading provider of defined contribution solutions and also offer wide range of strategies to help our clients manage their investment objectives. LGIM continues to innovate as markets evolve, building strong relationships with clients including pension scheme, sovereign wealth funds, wealth managers and other professional investors.

    We understand that our scale brings responsibilities. We play an active role in the companies we invest in, from exercising shareholder voting rights to directly engaging with companies at a board level. By engaging with businesses, we aim to unlock value for investors and shape the future and sustainability of financial markets.

    In addition to having a leading position in the UK, we have selectively expanded into new markets across Europe, the Middle East, Asia and the US. We believe that translating our capabilities to reflect the needs of our international clients will mean we are well placed to help them achieve their objectives.

    *LGIM internal data as at 31 December 2017, including derivative positions and advisory assets. These figures include assets managed by LGIMA, an SEC Registered Investment Advisor.

    Department Info

    With a team of over 400 people servicing over 2.8 million customers and over 13,000 corporate clients our Workplace DC Pensions business helps people plan and save for their retirement. Our vision is to be recognised through market leading customer engagement and digital innovation as the expert in helping customers achieve their long term saving goals and to be their employer's partner of choice.

    We're a trusting, enthusiastic and commercially ambitious business who really care about helping our customers save for their future. We value each other and take absolute pride in performing at our very best.

    We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

    Job Duties

    The role is focused on providing a comprehensive new business support service to the LGIM DC Pensions Business Development Team. This position involves responding to requests for proposals (RFPs), due diligence questionnaires, new business enquiries and preparing presentation materials as required.
    • The successful candidate will be the primary contact in providing responses to enquiries from prospective clients on LGIM's technology landscape and information security processes.
    • Complete accurate and high quality submissions in response to requests from prospective/existing clients and consultants
    • Respond to general enquiries for information and data from internal and external clients, consultants and EBCs
    • Support the team in maintaining and reviewing RFP databases (Qvidian) and standard RFP documents on a periodic and ad hoc basis, as well as create new ad hoc profiles as appropriate
    • Establish and manage a virtual IT RFP response team to:
    • regularly update materials to a high professional standard (these should be used for other internal purposes)
    • develop and maintain a response process that is able to bring together responses in a very quick and efficient manner with shared delegated responsibilities
    • Actively contribute to existing processes, by reviewing and recommending developments that improve quality and efficiency including production of new materials to address gaps in the IT/information security document library
    • Liaise with LGIM's investment specialists, platform specialist, relationship managers, IT business areas, and a variety of other departments to answer all the questions
    • Ensure the principles of Treating Customers Fairly are central to all activities and that items prepared provide customers with clear and appropriate information
    • Continuously build on existing product knowledge and work with other areas of the business to improve written content
    • Build relationships with colleague internally to support the sales support process

    Skills Required

    • Excellent communication and people skills are essential (the purpose of this role is to facilitate engagement from various business areas)
    • Ability to build and maintain good working relationships across the business
    • Ability to manage and benefit from virtual meetings, with limited reliance on face-to-face meetings
    • Experience of either pensions administration, investment management or RFP writing is desirable
    • A high standard of written English is essential
    • Strong Microsoft Office skills
    • Experience of developing and maintaining a database of answers is useful
    • Ability to self-manage and work in a dynamic environment
    • High level of resilience
    • Ability to proof read with a high level of accuracy
    • Ability to prioritise work load, work under pressure and to meet deadlines


    Whatever your role, we reward ability, performance and attitude with a package that looks after all the things that are important to you. Our employees have a wide range of benefits including a generous pension scheme, life assurance, at least 25 days' holiday, private medical insurance, performance related bonuses, a variety of share schemes, discounts at both a huge range of high street stores and our own great products, your hard work will be rewarded when you join us.

Learn more about Legal & General

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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