The EU Air Ground Operations Team is seeking a highly skilled and motivated candidate to identify, create, develop and integrate innovative solutions and programs that lead to improvements in our air ground operations, supporting customer satisfaction. To be successful in this role candidates must: • Have strong math, logic and problem solving skills • Have strong written and verbal communication skills • Excellent task prioritization, follow-up, and customer service skills • Ability to work well in a team environment • Ability to work in an ambiguous environment with little guidance or supervision Responsibilities include, but are not limited to: • Own the development and maintenance of new and existing artifacts focused on analysis of requirements, metrics, and reporting dashboards. • Partner with operations/business teams to consult, develop and implement KPI's, automated reporting/process solutions, and process improvements to meet business needs. • Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. • Prepare and deliver business requirements reviews to the senior management team regarding progress and roadblocks. • Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs. • Excellent writing skills, to create artifacts easily digestible by business and tech partners.
• Completed Bachelor's Degree in Business, Engineering, Finance, Computer Science,, Math or related discipline • 1+ years of relevant work experience in a role requiring application of analytic skills in a business analyst, data analyst or statistical analyst role • 1+ years of experienced developing requirements and creating requirements documents and process flows • An ability and interest in working in a fast-paced, ambiguous and rapidly changing environment • Fluency in Microsoft Excel and knowledge in MySQL and/or SQL • Experience with Reporting Tools as QuickSight, Tableau, Power BI
• Advanced technical or business degree (MS or MBA) • Advanced ability to draw insights from analysis supported by data and clearly communicate them to the stakeholders and senior management as required • Any additional technical skills such as coding (python, R, Django, etc.) • Be self-driven, and show ability to deliver on ambiguous projects with incomplete data
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