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Job description

About HMRC

HMRC is the UK's tax, payments and customs authority and we have a vital purpose: we collect the money that pays for the UK's public services and help families and individuals with targeted financial support.

Our Estates Services Directorate is the largest landlord in Government. Looking after 170 operational HMRC offices plus ancillary properties. Our purpose is to ensure a safe, secure and efficient working environment for our people which represents good value for money to the taxpayer.

We are at the forefront of delivering the largest estates transformation programme across government - Building Our Future Locations - delivering Regional Centres to accommodate over 50,000 people with a value in excess of £450 million, a critical success factor for HMRC's future operating model and success and the Government's wider agenda for the Civil Estate.

About the Role

The Building Services Assurance Manager supports the Construction & Fit out Function within Estates Transformation, delivering the 'intelligent client' building services function.

You will be accountable for providing (or reviewing and commenting on those provided by others), performance and design specifications, for building services, equipment and environmental components for the Building our Future Programme. Providing assurance standards and processes to ensure building services quality standards are achieved and that they meet the requ...

Before you apply, we encourage you to learn more about HM Revenue & Customs

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

You will be accountable for providing (or reviewing and commenting on those provided by others), performance and design specifications, for building services, equipment and environmental components for the Building our Future Programme. Providing assurance standards and processes to ensure building services quality standards are achieved and that they meet the requirements of the future asset operating model.

There is no direct line management, but you will operate in a matrix environment with project team members including directing external professional services consultants to ensure projects are delivered to high level of quality with high levels of team working and collaboration.

Key Responsibilities

To provide technical expertise, support and assurance to the Building our Future programme to include:

  • Undertake research and analysis of options to determine appropriate design solutions in relation to building services for shell/core and Fit Out.

  • Providing technical analysis and review of contractors design for Cat A installations.

  • Provide technical analysis and review of contractor's proposals and detailed design for Cat B installations.

  • Carry out whole life costing analysis and asset future proofing on proposed components and installations.

  • Organise performance reviews of new installations to ensure performance criteria met and feedback into future design processes ensuring continuous improvement.

    Person Specification


  • Engagement with end users, assessment of requirements and ensuring it is captured in appropriate design solutions in complex stakeholder environments.

  • Extensive experience as a building services engineer in a commercial services consultancy practice or client building services function.

  • Good knowledge of current design and commissioning technologies and innovation trends relating to building services and other systems used in office developments.

  • Review of third party designs and assurance against technical design standards and specifications.

  • Analysis of services performance data and report writing.

  • Implementation of quality management to ensure installations correctly designed, installed and


  • Recognised professional Project Management or change management qualification, i.e. PRINCE2 Practitioner or Managing Successful Programmes (MSP) Practitioner or APM Practitioner Qualification (APMPQ).

  • Experience of Government or BSRIA Soft Landings including full post completion operating cycle.

  • Experience of working on projects using BIM level 2 or higher.


    We'll assess you against these behaviours during the selection process:
    • Making Effective Decisions
    • Delivering at Pace
    • Managing a Quality Service

    Technical skills

    We'll assess you against these technical skills during the selection process:
    • Senior Practitioner Level: Professional/Technical Expertise
    • Senior Practitioner Level: Interpretation and analysis of data to inform decision making



    Civil Service pension schemes may be available for successful candidates.


    If you are applying for a role in an office within a regional centre location or a transitional or specialist site, then the following may apply: Daily Travel Assistance will be available for this role, provided the successful applicant is a current HMRC employee and meets the eligibility requirements outlined in the department's Daily Travel Assistance guidance.

    Things you need to know


    Successful candidates must pass basic security checks .

    Nationality statement

    Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules .

    If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

    Selection process details

    This vacancy is using Success Profiles , and will assess your Behaviours, Strengths, Experience and Technical skills.

    The initial sift will be based on evidence of the essential criteria within your personal statement and CV.

    The interview will be a blended assessment consisting a series of questions against both the Civil Service Success Profiles Behaviours Framework and Civil Service Strengths framework.

    Feedback will only be provided if you attend an interview or assessment.

    Nationality requirements

    Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here .

    Working for the Civil Service

    The Civil Service Code sets out the standards of behaviour expected of civil servants.

    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

    The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

  • Industry
    Job Sector
    Financial Services
    Job Position
    £50,010.00 - £56,510.00
    Birmingham, UK Show on map
    Post date
    Closing date

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