Welcome to VERCIDA website.

Skip to main content
Enable Recite to make this website accessible

Profile completeness

Did you know that users who have filled in their profile details are 42 times more likely to get matched with the right employer?

security illustration Help us find the best workplace for you by sharing more about yourself. We will never disclose your information with others.

Job description

Have you 'got talent'?
Virgin Money are on a quest to make our customers love us - even more! And we are currently looking for customer focused individuals to join us in our Contact Centre.

This isn't a stop gap. It's designed to be the start of a meaningful career. You'll be responsible for delivering a truly memorable customer experience to new and existing customers on a wide range of Savings products. We'll teach you all about our amazing products, so don't worry if you're inexperienced in ISA's or baffled about bonds we'll give you all you need to deliver a top notch customer service.

Everything that you'll do will be in accordance with the relevant internal & external policies, regulations & guidelines to keep us safe and ensure that we keep our customers well informed.

We're looking for individuals who have worked in a Customer Service environment, ideally with sales experience. We want people who are going to put our customers at the heart of every activity and interaction. You'll be confident using all available communication methods with our customers and we'll give you a head full of knowledge plus all the tools you need to wow our customers. You'll just need to bring bags of energy and enthusiasm. That's essential.

The perks
You didn't think your hard work would go unnoticed, did you? We'll reward you with fabulous benefits such as 27 days annual leave, a double match pension scheme, private medical cover, 2 paid volunteering days per year, on-site gym, restaurant, coffee shop, games room, and a very exclusive Virgin Tribe card to save you some serious cash across the Virgin Group.

Don't worry, there are no auditions or buzzers -just an opportunity for you to tell us about yourself! If you have the talent we are looking for just click 'Apply'.

Our aim is to nurture a skilled, diverse and committed workforce where every individual regardless of background can share our purpose, reach their potential and be rewarded appropriately for their contribution to our success. We're also happy to talk flexible working with you.

Salary: £18,000-£25,000

Contract: We have various contracts available, both temporary and permanent

You will be required to a shift rotation between 8am and 8pm Monday-Friday; 8am - 4pm Saturday and 10am - 3pm Sunday.

Please be aware that all offers of employment are subject to pre-employment screening checks.

Job Sector
Transport & Logistics
Job Position
Supply Chain
Gosforth, Newcastle upon Tyne, UK Show on map
Post date
Closing date

Learn more about Virgin Money

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

Articles you might like

Other jobs in Finance and Banking

Java Developer

Software Developer
London, UK

posted 1 week ago

You will receive an email with link to reset your password.

Enter your new password