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Job description

As senior leaders in Large Business, Assistant Directors play a key role in leadership within the region.

The Assistant Director will be peer managed by the Regional Deputy Director. As a senior leader in Large Business, you will own a wide portfolio of responsibilities:

Key Responsibilities:
  • You will play a key role in leadership within the region, building technical capability, building engagement and facilitating change.
  • Assistant Directors manage HMRC's relationship with the UK's largest and most complex business customers who are high profile, household names.
  • This involves overseeing the department's interaction with their significant customer operations, their very large tax/duties payments, large multi-national aspects, frequent politically sensitive issues and regular large scale mergers and acquisitions.
  • Assistant Directors also lead on specific tax or wider leadership issues across the Directorate or the wider Department.
  • Manage HMRC's relationship with the UK's largest and most complex business customers who are high profile, household names.
  • Establish, build and maintain professional relationships with key senior customers across tax and business responsibilities
  • Develop a deep understanding of customers and their business drivers influencing their attitude to risk.
  • Discuss, explore and resolve complex tax planning issues with customers; resolving differences of view where possible
  • Carefully manage complex, sensitive and potentially challenging reputational issues
  • Lead large scale national projects across customer groups, sectors or risk themes to deliver compliance outcomes
  • Ringmaster communications and interventions, including appropriately involving HMRCs specialists, ensuring successful delivery of outcomes
  • Coach and mentor Customer Compliance Managers and tax professional colleagues, building capability and troubleshooting complex cases
  • Ensure CPD is up to date and share expertise with HMRC colleagues

    Person Specification
    As senior leaders in Large Business, Assistant Directors play a key role in leadership, building technical capability, engagement and facilitating change.

    You will be able to demonstrate:

  • Leadership
    Experience of providing visible leadership to support long term strategies, with a proven ability to develop a motivated, engaged and high performing workforce and a commitment to diversity and inclusion

  • Strategic awareness
    Experience of formulating, leading and implementing strategies, policies and programmes which cross organisational boundaries

  • Communicating and influencing
    The ability to manage effective relationships with internal and external stakeholders at senior level, strong collaboration and influencing skills to build an effective network of key stakeholders quickly. Excellent communication skills to engage confidently in a wide range of situations

  • Delivering at pace
    Strong customer service ethos and focus on delivery with the ability to respond quickly to changing circumstances and tight timescales as priorities evolve and escalate issues for resolution

  • Specialist knowledge and experience
    Recent compliance experience of working on the most challenging and complex tax technical issues. Knowledge and experience of the Insurance industry is desirable

  • Academic/Professional Qualifications
    The post requires the individual to have either:
  • Core Professional Training or be 'Fully Trained' Inspectors or Chartered Tax Adviser
  • AIIT (Including Paper 4*) or CCAB or a Consultative Committee of Accountancy Bodies membership qualification e.g. Institute of Chartered Accountants of England & Wales (ICAEW), Institute of Chartered Accountants in Scotland (ICAS), Chartered Institute of Public Finance Accountancy (CIPFA), Chartered Institute of Management Accountants (CIMA), Association of Chartered Certified Accountants (ACCA)



    Civil Service pension schemes may be available for successful candidates.

    Things you need to know


    Successful candidates must pass a disclosure and barring security check.

    Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check .

    Nationality statement

    Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules .

    If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

    Selection process details

    To apply for this post, you will need to complete the online application process which includes completing the application form as outline below.

    This should be completed no later than 23:59 on 4th August 2019

    1. A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years.
    2. A Statement of Suitability (no longer than two pages) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the criteria in the person specification.

    Failure to submit both (CV and Statement of Suitability) will mean the panel only have limited information on which to assess your application against the criteria in the person specification.

    Please ensure that both documents contain your full name.

    Should you encounter any issues with your online application please get in touch with us on:

    If you do not receive acknowledgement of your application within 48 hours via the automated system, please contact us.

  • A panel, including the hiring manager, will then assess your application to select those demonstrating the best fit with the role by considering the evidence you have provided against the criteria set out in the 'Person Specification' section. Failure to address any or all of these may affect your application.
  • A decision is expected to be made by w/c 12th August 2019 and all shortlisted candidates will be advised of the outcome shortly afterwards.

  • If you are shortlisted, you may be asked to take part in a series of assessments which could include psychometric tests and a staff engagement exercise. These assessments will not result in a pass or fail decision. Rather, they are designed to support the panel's decision making and highlight areas for the panel to explore further at interview.
  • You will then be asked to attend an interview in order to have a more in-depth discussion of your previous experience and professional competence. This may also include an exercise and presentation.
  • Full details of the assessment process will be made available to shortlisted candidates.
    The assessments will take place during 19th August - 1st September 2019, with interviews held in w/c 2th September 2019
  • Regardless of the outcome, we will notify all candidates as soon as possible.
  • We will send you a copy of any report for any assessment that you may have undergone as part of the recruitment process (where applicable).

    Feedback will only be provided if you attend an interview or assessment.

    Nationality requirements

    Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here .


    Candidates in their probationary period are eligible to apply for vacancies within this department.

    Working for the Civil Service

    The Civil Service Code sets out the standards of behaviour expected of civil servants.

    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

    The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

  • Industry
    Job Sector
    Job Position
    £68,000.00 - £90,000.00
    Edinburgh, UK Show on map
    Post date
    Closing date

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