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Job description

In a nutshell

This is an exciting new position within the Data Privacy Centre of Excellence where you will be ensuring privacy compliance across both Virgin Atlantic and Virgin Holidays in accordance with current data protection legislation.

You will be responsible for responding to requests for information, providing guidance to the business and coordinating activities with regards to privacy related matters with the support of the Data Protection Manager.

Day to day
Works with the Data Protection Manager to ensure the organisation is compliant with data privacy legislation.

Ensures that company data protection policies, standards and guidelines are operating effectively.

Manage and action Data Subject requests, such as subject access requests, right to be forgotten requests and requests from other organisations such as insurance companies or law enforcement.

Investigate data breaches, collaborate with the business to identify remedial actions and ensure those are implemented, supported by the Data Protection Manager.

Manage Customer Complaints relating to data protection.

Investigate any ICO Complaints and support the Data Protection Manager and DPO as required.

Conduct reviews, recommend improvements and deliver any agreed recommendations with regards to existing or new processes and controls to ensure that they are sufficiently effective to meet compliance requirements.

Document risks or remedial activity and escalate to the Data Protection Manager as required.

Support the Data Protection Manger in ensuring that the importance of data protection compliance is promoted and communicated across the business. This also includes managing Data Protection Champions and coordinating communication and awareness campaigns.

Draft and deliver data protection training across the business where required.

Be able to provide advice and guidance on data protection requirements and facilitate access to further expertise from the Data Privacy Team.

About you

To be successful in this role you will have knowledge of EU and UK Data Protection Legislation and Privacy and Electronic Communications Regulations. You'll also have demonstrable experience of handling requests for information, investigating data breaches and advising the business of data protection requirements. Ideally knowledge of legislative and regulatory requirements that impact on the transport, leisure and tourism sector would be advantageous.

Communication is key for this position therefore experience in presenting information in various formats, such as written reports and documents, as well as verbally through presentations and on-going stakeholder engagement is a requirement. Strong customer relations skills are also needed.

If you are well organised with the ability to prioritise conflicting demands and requirements, especially during high pressure incidents and this sounds like the role for you, we would be happy to hear from you!

The perks

We recognise the value you add to our dynamic company. That's why we give our people the rewards that they deserve. We have a whole host of benefits to help you enjoy life to the full, including up to seven flights a year to a wide range of fabulous Virgin Atlantic destinations. Of course you can also take advantage of discounts on our amazing Virgin Holidays hotels. We also offer a competitive benefits package including pension and private medical schemes and life assurance. You can even self select whats important to you through our benefits portal. We appreciate that life is busy, so when operationally possible remote working is available.

Be Yourself - Our Differences make us stronger

Virgin Atlantic and Virgin holidays are committed equal opportunities employers and positively encourage applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Diversity brings strength which is why we strive to provide an inclusive environment where individuality is celebrated and we can unleash the potential of our forward-thinking mix of people.

Click here to follow us on LinkedIn and view our latest company updates and current live vacancies.

To all recruitment agencies: Virgin Atlantic does not accept unsolicited agency CVs.

Learn more about Virgin Atlantic and Virgin Holidays

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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