We're Virgin Holidays! And this is no ordinary job role. Join us as an Airport Representative, and you will help us deliver the highest level of personal service to our guests visiting Florida. You will have the opportunity to engage with customers through out their holiday and go above and beyond to make their stay even more enjoyable.
Day to day
Liaise with the transportation supplier to ensure vehicles are appropriately staged, and branding is displayed
Assist customers along the journey with any questions, directions.
Assist customers with locating either their transfer bus or private vehicle
Assist customers with any baggage issues
Prepare Shift paperwork and packs
Support Resort Experts and Admins as needed in the resort.
Call all customers that were not seen at the airport (no shows).
The ideal candidate will have proven customer service skills. Ability to demonstrate good local knowledge, including airport, hotels, and attractions. Ability to work in a fast-paced environment. Ability to work independently and as a team. Be able to work flexible hours including the ability to work holidays/weekends to working extended hours on short notice. In return, you'll get to work...
Before you apply, we encourage you to learn more about Virgin Atlantic and Virgin Holidays
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The ideal candidate will have proven customer service skills. Ability to demonstrate good local knowledge, including airport, hotels, and attractions. Ability to work in a fast-paced environment. Ability to work independently and as a team. Be able to work flexible hours including the ability to work holidays/weekends to working extended hours on short notice. In return, you'll get to work within a culture that is fun, dynamic and fast paced and be part of a high performing retail sales team whilst sharing in the many benefits of working for the famous Virgin Brand.
Our pioneering spirit and passion keeps our brand vibrantly alive. That's why we give our people the rewards that they deserve. We have a whole host of benefits in place to help you enjoy life to the fullest. We offer a world of travel opportunities, including up to seven flights a year to a wide range of fabulous Virgin Atlantic global destinations, and excellent discounts across the Virgin Group of companies. Virgin Atlantic provides competitive salary packages, with superior benefits, as well as a generous 401(K). If you would like to explore working in a fast paced and friendly environment, we'd love to hear from you. Virgin Holidays is an Equal Opportunity Employer.
Be you - our differences make us stronger
To all recruitment agencies: Virgin Holidays does not accept unsolicited agency CVs. Please do not send unsolicited CVs to our job openings or to Virgin Holidays employees. Virgin Holidays is not responsible for any fees related to unsolicited CVs.