Welcome to VERCIDA website.

Skip to main content
Enable Recite to make this website accessible

0%
Profile completeness

Did you know that users who have filled in their profile details are 42 times more likely to get matched with the right employer?

security illustration Help us find the best workplace for you by sharing more about yourself. We will never disclose your information with others.

Job description

Hours: 24 hours per week

Location: MCO Airport
Closing date: 25 March 2019



In a nutshell

We're Virgin Holidays! And this is no ordinary job role. Join us as an Airport Representative, and you will help us deliver the highest level of personal service to our guests visiting Florida. You will have the opportunity to engage with customers through out their holiday and go above and beyond to make their stay even more enjoyable.



Day to day

  • Liaise with the transportation supplier to ensure vehicles are appropriately staged, and branding is displayed
  • Assist customers along the journey with any questions, directions.
  • Assist customers with locating either their transfer bus or private vehicle
  • Assist customers with any baggage issues
  • Prepare Shift paperwork and packs
  • Support Resort Experts and Admins as needed in the resort.
  • Call all customers that were not seen at the airport (no shows).



    About you

    The ideal candidate will have proven customer service skills. Ability to demonstrate good local knowledge, including airport, hotels, and attractions. Ability to work in a fast-paced environment. Ability to work independently and as a team. Be able to work flexible hours including the ability to work holidays/weekends to working extended hours on short notice. In return, you'll get to work...
  • Before you apply, we encourage you to learn more about Virgin Atlantic and Virgin Holidays

    Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

    Articles you might like


    The ideal candidate will have proven customer service skills. Ability to demonstrate good local knowledge, including airport, hotels, and attractions. Ability to work in a fast-paced environment. Ability to work independently and as a team. Be able to work flexible hours including the ability to work holidays/weekends to working extended hours on short notice. In return, you'll get to work within a culture that is fun, dynamic and fast paced and be part of a high performing retail sales team whilst sharing in the many benefits of working for the famous Virgin Brand.



    The perks

    Our pioneering spirit and passion keeps our brand vibrantly alive. That's why we give our people the rewards that they deserve. We have a whole host of benefits in place to help you enjoy life to the fullest. We offer a world of travel opportunities, including up to seven flights a year to a wide range of fabulous Virgin Atlantic global destinations, and excellent discounts across the Virgin Group of companies. Virgin Atlantic provides competitive salary packages, with superior benefits, as well as a generous 401(K). If you would like to explore working in a fast paced and friendly environment, we'd love to hear from you. Virgin Holidays is an Equal Opportunity Employer.

    Be you - our differences make us stronger

    To all recruitment agencies: Virgin Holidays does not accept unsolicited agency CVs. Please do not send unsolicited CVs to our job openings or to Virgin Holidays employees. Virgin Holidays is not responsible for any fees related to unsolicited CVs.


    Job Sector
    Transport & Logistics
    Job Position
    Airline
    City/Town
    Orlando
    Address
    Orlando, FL, USA Show on map
    Post date
    Closing date

    You will receive an email with link to reset your password.

    Enter your new password