The Willis Towers Watson Fine Art, Jewellery & Specie Team is one of the world's largest broking teams for this niche class of insurance.
The type of clients handled by the team include (but is not limited to) museums, art galleries, private collectors, coin collectors, cash in transit operators, jewellers, fine art shippers and packers and corporate entities. We have a good mix of direct and wholesale business and liaise with Willis Towers Watson offices and other intermediaries on a worldwide basis.
We have an exciting opportunity for an experienced Account Handler to join the team based in our Ipswich office. The successful candidate will preferably have experience of cradle to grave account handling include some broking experience, plus experience of liaising with clients and underwriters and being responsible for their own book of business. The successful candidate will predominantly work on Fine Art business, but also handle some Cash in Transit, Jewellers Block and General Specie accounts.
Handling queries from clients, brokers, account executives, insurers and others.
Supporting client's through the renewal process.
Preparing broking documentation including insurance market presentations, MRC slips and Endorsements
Documentation production, mid-term adjustments, quotes and evidence's of cover.
Assisting with premium allocations including overseas tax calculations.
Servicing the financial transactions between Client and Insurers, and other internal departments.
Perform against operational performance indicators.
Ensure our processing is managed in “real time” throughout placements.
Providing day to day service and being the focal point for your designated book of business.
Attending client and insurer meetings when required.
Assisting with new business opportunities and relationship building with other Willis Towers Watson offices and intermediaries.
Insurance broking industry experience is preferred although we would consider candidates from outside of the sector with transferable skills
Experience of cradle to grave account handling
Excellent communication skills
Skilled at building effective relationships at all levels
Ability to represent the practice and Willis Towers Watson with integrity and credibility
Good communication, negotiation and influencing skills
Experience of working with and adhering to processes and systems to support client service delivery.
Ability to prioritise workload to ensure that key metrics (internal and regulatory) are met.
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