PAM Assist is the HMRC Employee Assistance Programme providing free, independent and confidential support to everyone in HMRC.
PAM Assist is a free life management and personal support service available to all staff, their services include:
A free confidential helpline which is available 24 hours a day, 365 days a year covering a wide range of work, family and personal issues
Professional counselling sessions provided either by face to face, phone or online and can be used to bridge the gap between services provided via the NHS
The PAM Assist website is available 24/7
Signpost to other support, services or advice
Managers can access immediate, expert, telephone support 365 days a year from trained trauma practitioners and receive advice and recommendations regarding appropriate actions to support colleagues
A range of health and wellbeing workshops are available for HMRC staff – including Mental Wellbeing, Healthy Lifestyles etc
Trauma support for serious incidents
Access to online health and wellbeing information
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