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Our managers are critical to influencing our company culture and supporting employees in their career development. To drive manager development and help managers build their skills as leaders, we invest in programs that address different components of development, from resources for new managers, to the Manager Excellence program and other ongoing development opportunities.
Through our popular Manager Excellence program, senior leaders and industry experts share insights and practical tips on a variety of business relevant topics, including diversity and inclusion efforts. Last year, 86 percent of eligible managers voluntarily participated in some form of manager development – including virtual, digital and live training opportunities. The results speak for themselves: managers who participate have lower direct report turnover, give more recognition rewards to their employees, and have stronger performance and better employee engagement scores than those who don’t.