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Health, Work and Wellbeing at the Financial Conduct Authority

We want our employees to be engaged and productive while at work. We are creating an environment that enables our people to do their best work while maintaining their other commitments.

Alongside our inclusive culture, we offer a range of health and wellbeing services. These include flexible working arrangements, the opportunity to work from home, several career and family leave provisions, and generous annual leave so you can take time off when you need or want to.

Employee assistance programme and counselling services

All FCA employees have access to an employee assistance programme and counselling services.  The programme offers practical information and counselling to all employees.  Support is available by phone or the internet while counselling can be obtained over the phone, online or face-to-face, close to work or your home − whichever is the more convenient.

Key benefits:

  • Free of charge to employees
  • Available 24 hours a day, 7 days a week, 365 days a year you can speak to a Care first professional
  • You have unlimited support – use this service as often as you need to
  • It is confidential − no personal or identifying information will be disclosed to the FCA
  • The service provides independent, impartial support
  • The site is kept up-to-date with topical issues and useful resources

The employee assistance programme can support a wide range of work and personal issues, such as:

  • Relationship problems (personal and at work)
  • Financial and debt issues
  • Bereavement and loss
  • Anxiety and depression
  • Dealing with mental health problems
  • Changes at work
  • General health, healthcare, fitness, nutrition/diet and wellbeing


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