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We recognise that fostering a healthy, motivated workforce and safe working environment is not just the right thing to do, it’s also good for business, reducing sickness absence and increasing retention rates. Our Capita-wide health and safety management system reduces the risks across our business ensuring that our people have a safe and comfortable working environment.
In 2017 our accident rate was 1.23 per 1,000 employees (2016: 1.41), showing a 13% reduction in reportable accidents.
We raise awareness of the importance of living a healthy work-life balance through campaigns like our ‘Step Challenge’ where we encourage our people to be active walking to and from work, walking to meetings or taking the stairs rather than the lift. We provide opportunities for flexible working (16% of our employees are part time) and have introduced technology to enable employees to work remotely.