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Corporate Social Responsibility at Veolia

At Veolia UK, we are deeply committed to corporate social responsibility (CSR) as a fundamental aspect of our business operations. Our purpose is Ecological Transformation and we aim to generate a positive impact on both society and the environment, acting as a responsible corporate citizen in all aspects of our work.

Through our waste management, water treatment, energy management, and resource recovery services, we continuously aim to contribute to a cleaner, greener, and more efficient future. Our CSR strategy uses a multifaceted performance framework which revolves around five key pillars: planet, society, clients, employees and shareholders.

  • Environmental Performance: We recognize the urgent need to protect and preserve our planet for future generations. We are dedicated to minimising our environmental footprint by promoting sustainable practices, investing in renewable energy, and implementing innovative technologies to reduce waste, conserve resources, and mitigate climate change. We prioritise the circular economy, striving to maximise resource recovery and minimise waste sent to landfill.
  • Social Performance: We actively engage with the communities in which we operate, building strong relationships and addressing their needs. We aim to be a trusted partner, collaborating with local stakeholders, NGOs, and public bodies to contribute positively to society. Through initiatives such as job creation, skills development, and community outreach programs, we are committed to supporting social progress and improving quality of life.
  • Commercial Performance: Veolia UK places a strong emphasis on understanding and meeting the needs of its customers. We work closely with clients to develop tailored solutions that address their specific environmental challenges. By providing reliable services, technical expertise, and responsive customer support, we build long-term relationships with our clients, fostering loyalty and customer satisfaction.
  • Human Resources Performance: We uphold the highest ethical standards in our operations, fostering a culture of integrity, transparency, and accountability. We respect human rights, adhere to fair labour practices, and promote diversity and inclusion throughout our workforce. We strive for responsible supply chain management, ensuring that our business partners share our commitment to ethical conduct and sustainability.
  • Shareholders: We know that today’s long-term investors are no longer satisfied with financial return alone. They want us to create real social value, factoring in climate risk and finding ways to develop and grow sustainably. This means aligning how we look after our people, our planet, our customers and society with how we continue to increase commercial prosperity and results over time.

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