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ASOS Cares about the Enviroment


We deliver products directly to customers without the need for bricks and mortar stores. We have offices in the UK, New York, Sydney, Berlin and Paris, and ship to customers in 243 countries from our fulfilment centres in the UK and Europe. The biggest environmental impacts from our business activities are carbon emissions from customer deliveries and the running of our buildings, and waste from our packaging. We aim to make our operations and use of resources as efficient as possible by controlling emissions, and focusing on the sustainability of our packaging.

Packing and waste 

We source over 2000 tonnes of cardboard packaging and over 400 tonnes of plastic packaging a year, making it an important environmental impact for us. We are working hard to address this through initiatives such as using lighter packaging to help reduce emissions from customer deliveries, increasing recycled content, our delivery boxes are made out of 100% recycled materials, and our bags out of 25%, improving packaging recyclability and recycling all bags and boxes that have been returned by customers.

Reducing paper consumption

All of the paper we use comes from suppliers certified as sustainable by the Forest Stewardship Council (FSC).

Our IT department has helped us reduce our paper usage, starting with our head office. We have implemented ways to cut printing and distribution costs, as well as the carbon emissions from delivering them. We also now use iPads and iPhones for presenting and reporting rather than printed documents.

Waste and recycling

We are continuing our aim to meet the target of sending no waste at all to landfill, and are reviewing ways to continue increasing the amount of waste we recycle.

Carbon footprint 

We are using offsetting to ensure we can contribute to emission reductions until better low-carbon logistical options become available. We help to fund the following carbon offsetting projects that have been chosen for their social as well as environmental benefits.

Energy efficinency in our builduings 

We are currently working towards an energy compliance scheme that requires us to analyse 90% of ASOS energy use in the UK and undertake energy audits of all our buildings to reveal how we can become even more energy efficient.

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