Our 7,000 employees are as diverse as the products and services we provide to our millions of Members. We refreshed our Diversity & Inclusion (D&I) strategy to build on all the great work already done, and further improve its reach and profile across the business.

This refreshed strategy celebrates who we are while allowing all our employees to be their best. It is also reflected in the messages and promises we send to potential and future employees, where talent attraction is firmly embedded in the strategy.

And outside the workplace our employees continue to reflect and embrace the diversity of the communities we are based in by supporting local events and fundraising activities.

You can understand how important a diverse and inclusive workforce is to us, and we embrace and value our differences. Working together to create an inclusive culture where everyone feels they belong is the cornerstone of our commitment to diversity and inclusion.

The AA has an inclusive workforce where people can bring their whole self to work and therefore can unlock their true potential and perform at their best.

We are proud of our inclusive culture and are members of the Employers Network for Equality and Inclusion (ENEI), the Business Disability Forum (BDF) and Employers for Carers (EfC).

We have five networks, led by employees for employees, where people who share characteristics can come together and make their voice heard. Each is championed and sponsored by a member of our Executive team from the highest levels of our business:

• Ability – for employees with visible and invisible disabilities
• Balance – supporting and promoting gender balance
• Carers – supporting employees with a caring responsibility
• Origins – representing employees from all ethnic minority and multi-faith groups
• Pride – The Pride network consists of members of the LGBTQ+ community and their allies. They meet monthly to support each other and discuss different topics and issues that concern the LGBTQ+ community.