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We make sure everything we do honours that connection – from our commitment to the highest quality coffee in the world, to the way we engage with our customers and communities to do business responsibly.

From our beginnings as a single store fifty years ago, in every place that we have been, and every place that we touch, we have tried to make it a little better than we found it.

Our Heritage

Every day, we go to work hoping to do two things: share great coffee with our friends and help make the world a little better. It was true when the first Starbucks opened in 1971, and it is just as true today.

Back then, the company was a single store in Seattle’s historic Pike Place Market. From just a narrow shop front, Starbucks offered some of the world’s finest fresh-roasted whole bean coffees. The name, inspired by Moby Dick, evoked the romance of the high seas and the seafaring tradition of the early coffee traders.

In 1981, Howard Schultz (Starbucks chairman, president and chief executive officer) had first walked into a Starbucks store. From his first cup of Sumatra, Howard was drawn into Starbucks and joined a year later.
In 1983, Howard travelled to Italy and became captivated with Italian coffee bars and the romance of the coffee experience. He had a vision to bring the Italian coffeehouse tradition back to the United States. A place for conversation and a sense of community. A third place between work and home. He left Starbucks for a short period of time to start his own Il Giornale coffeehouses and returned in August 1987 to purchase Starbucks with the help of local investors.

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection.

Our mission to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.
Today, with more than 32,000 stores in 80 countries, Starbucks is the premier roaster and retailer of specialty coffee in the world. And with every cup, we strive to bring both our heritage and an exceptional experience to life.


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Our Values

By bringing people together over coffee, Starbucks has become one of the world’s best-known and best-loved companies. Working at Starbucks is a lot like working with your friends! When you work here, you are not an “employee” – we call ourselves “partners” because we believe in shared common goals and mutual successor partners are our most valuable resource.

We have always believed in being a different kind of company, one rooted in humanity and a deep love for coffee. As partners, we share ownership of our company itself. But there is more to it than that.

We live our mission and values daily. We are a family. We share our success. We love coffee and the connections it creates. We act with empathy and compassion. And we honour our differences, always.

Our partners, our coffee and our customers are core to Starbucks, so much so that we live by our values:

  • Creating a culture of warmth and belonging, where everyone is welcome
  • Acting with courage, challenging the status quo and finding new ways to grow our company and each other
  • Being present, connecting with transparency, dignity and respect
  • Delivering our very best in all we do, holding ourselves accountable for results

Heart hand signal from Starbucks employee wearing green apron


Inclusion and Diversity

Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.

Within Starbucks, we have partner-led groups/networks that bring together people with shared identities and experiences, along with allies, to promote a culture of inclusion and contribute to the success of our partners and our business.​

They are thoughtful advocates and powerful voices to help promote change and understanding within the company and beyond.​

We have three partner networks within our region, each with unique goals that align with our Mission and Values:

Black Partner Network

Pride Network

Women’s Impact Network

The purpose of these partner networks is to create moments of connections that encourage diversity, foster inclusion and help to contribute to the success of our partners and our business. Whilst ensuring that partners can feel connected to something bigger, together.​Giving partners the opportunity to act with courage, no longer be bystanders, and challenge the status quo to influence our culture through the lens of humanity.​

In addition to our partner-led groups and networks, Starbucks prides itself on its inclusive policies like, for example, Gender and Identity Expression Policy and Equal Opportunities, Diversity and Inclusion Policy and, practices and ways for working, furthermore there is also a regular inclusion education, awareness and learning series for partners to access, including a mandatory leading I&D race and anti-bias curriculum.

Starbucks is committed to supporting the communities which its serves and has leading pre-employment programmes aimed at supporting specific groups such as refugees and young people into work. Our apprenticeships programme in the UK is award winning and compliments this work and wider partner development.

To learn more about our history and progress with inclusion and diversity at Starbucks then please visit HERE

Illustrated representation of a diverse mix of Starbucks staff

Benefits at Starbucks

List of all the benefits that Starbucks are offering their employees. Benefits may vary depending on role, location and length of service.

  • Corporate Social Responsibility
  • Relocation
  • Insurance
  • Family Crisis Support (incl.Pets)
  • Remote Work
  • Sabbatical & Career Break
  • Travel Allowance
  • Professional Development
  • Parental Benefits (inc. Adoption Support)
  • Medical Support
  • Financial Incentives (Stocks, Share Options)
  • Health & Wellness (Mental & Physical)
  • Education Support
  • Bonus & Discount Schemes
  • Accessibility & Workplace Adjustments

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