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Post Office

At Post Office, we aspire to be at the very heart of customers’ choice by becoming the most trusted provider of essential services to every person in the land.

We’re the UK's largest retail network and the largest financial services chain in the UK with more branches than all of the UK’s banks and building societies put together. We also have growing direct channels such as contact centres and online - meaning we’re there for more customers, in more ways.

Our teams are made up of all kinds of people from a variety of backgrounds, but they have one thing in common; the desire to provide vital services to households and small businesses in communities up and down the UK.

We live in an ever-changing digital age and while our products and services are evolving to meet these digital needs, providing a friendly, personal, expert service is equally important to us.

If you’d like to be part of this exciting and transformational period in our history and you have a great customer focused attitude with a desire to learn and grow, check out the opportunities we may have for you.

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More about Post Office

Our Values


Care is the cornerstone of our business. It means valuing people and their time; making it personal; listening and understanding; being guided by our conscience and expertise; and keeping our word. In short, it means doing right by people, whether they’re our customers, colleagues or partners. This is what sets us apart and gives us our competitive edge.


Challenge conventions, challenge complexity, challenge competitors, challenge on behalf of our customers, challenge each other, challenge yourself. We've been passed the baton of this great institution. It's up to every one of us to drive it forward and create change for a successful future.


We don’t just work for the Post Office, we’re part of it and we’re all responsible for its commercial success. The road ahead is exciting, but not easy. If each and every one of us invests all our energy, creativity and passion we can achieve amazing things.


Our people reflect the diversity of the communities in which we live and work, and the customers we serve. The things which make us different are accepted, valued and celebrated. And it’s not only our people who recognise this: we are featured in The Times Top 50 Employers for Women and are recognised as a Disability Confident Employer.

Everyone working for Post Office has a responsibility to:

  • Promote a professional and positive work environment and be a role model at all times
  • Promote a culture of inclusivity where differences are accepted, valued and celebrated
  • Inform their line manager of any instances of apparent discrimination or any perceived problem in relation to employment or to the provision of products and services
  • Comply with, and promote, Post Office Ltd policy and procedures with regard to diversity and inclusion

We want to celebrate the diversity of our workforce and the communities we serve. That means embracing diversity and creating policies which actively promote working without discrimination.


Benefits at Post Office

List of all the benefits that Post Office are offering their employees. Benefits may vary depending on role, location and length of service.

  • Childcare Vouchers
  • Season Ticket Loans
  • Long Service/Loyalty Awards
  • Cycle2Work
  • Discounted gym membership
  • Enhanced Maternity Leave
  • Flexible Working
  • Free/Discounted tourist attractions and theme parks
  • Employee Assistance Programme
  • Bicycle Loans
  • Competitive Pension
  • Access to Learning and Development Opportunities
  • Holiday Purchase Scheme
  • Health and Wellbeing Program
  • Buy & Sell Additional Holiday
  • Flexible Spending Accounts
  • Health Programs
  • Celebrating success awards

What our people say

Open IT Security Analyst, job opening in Post Office

IT Security Analyst

Network Security · Chesterfield, Derbyshire (United Kingdom)

Summary Salary: Competitive Grade: 3A Contract Type: Permanent Location: Chesterfield, Future Walk Reporting to: Head of IT Security Division: CIO Closing Date: Friday 16th March...

Open Customer Services Consultant - Glasgow, job opening in Post Office

Customer Services Consultant - Glasgow

Customer Service Advisor · Scotland, Channel Isles (United Kingdom)

Summary Salary: £8145.74 Grade: CSC Hours: 16 hours per week Contract Details: 3 month fixed term contract Location: Springburn Way Branch, Unit 11, 230 Springburn Way, Glasgo...

Open Customer Services Consultant - Leeds, job opening in Post Office

Customer Services Consultant - Leeds

Customer Service Advisor · Cross Gates, Leeds (United Kingdom)

Summary Salary: £8145.74 Grade: CSC Hours: 16 hours per week Contract Details: 12 month contract Location: Crossgate Branch, 9 Austhorpe Road Crossgates Leeds LS15 8QS Report...

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