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PA Housing

PA Housing

We provide housing across the Midlands, London and the South East offering a range of housing solutions from affordable rent and independent living to shared ownership and outright sale for those in need.

We are a registered provider of social housing providing more than 23,000 homes across the Midlands, London and the South East offering a range of housing solutions from affordable rent and independent living to shared ownership and outright sale for those in need.

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More about PA Housing

Our Purpose

  • PA Housing is passionate about delivering more affordable homes and great services

Our Vision

  • PA Housing has an ambition to become widely recognised as a social enterprise with a reputation for providing quality homes and services

Our Values

  • Our values are important and underpin everything we do and our culture and behaviours define how we do things

Our strategic objectives

  • We will continue to focus on customer services to improve customer satisfaction
  • We will harmonise our culture and structures and improve our effectiveness
  • We will grow to provide more homes and will rationalise our stock holdings

Diversity & Inclusion

Everybody is unique, and we'e committed to promoting diversity, inclusion, and a culture that actively values difference. This commitment is promoted by our Board and applies to all customers, employees and other stakeholders, such as contractors, volunteers and partners. We believe that everyone is entitled to respect and dignity and we are committed to building an environment where our employees, customers, contractors and visitors are treated in this way.

We know that diversity and inclusion is fundamental to the effective delivery of our services and we are working to embed diversity and inclusion across all our business functions by focusing on understanding and addressing the needs of all our customers and staff.

Our Equality, Diversity and Inclusion Policy was drawn up following consultation with customers and staff and goes far beyond the requirement of the Equality Act. It is monitored by our proactive staff Equality and Diversity advisory group.

Our Goals

PA Housing is about much more than just bricks and mortar. We intend to continue to focus on the wellbeing of the people we serve and to help our neighbourhoods thrive.

  • To provide a consistent and high standard of customer service

  • To provide safe and pleasant neighbourhoods where people have pride in their homes and surroundings
  • To raise our profile nationally and at a local level
  • To deliver our value for money strategy so that we build at least 500 new homes a year

  • To rationalise our assets in order to create more new homes and provide better services
  • To ensure high service levels to all tenures and at all stages in the customer life cycle

Benefits at PA Housing

List of all the benefits that PA Housing are offering their employees. Benefits may vary depending on role, location and length of service.

  • Season Ticket Loans
  • Long Service/Loyalty Awards
  • Health Cash Plan
  • Employee Assistance Programme
  • Social Events
  • Flu Vaccination Programme
  • Employee Car Leasing Scheme
  • Perkbox
  • SHPS Defined Pension Scheme
  • Free VDU test

What our people say

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Open Repairs Administrator, job opening in PA Housing

Repairs Administrator

Administrator Walton-on-Thames KT12 1DZ, UK

PA Housing is an award winning provider of affordable, quality homes, but our business is about more than property - it's about people. We aim to put our residents at the centre of...

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