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LiveWest

At LiveWest, we believe in a home for everyone. 

We own and manage over 38,000 homes across the South West, from Cornwall to Gloucestershire. We have ambitious plans to invest more than £1bn in the South West economy and to build 6,000 new homes in the region over the next five years. 

This is part of LiveWest taking huge steps towards alleviating the region’s housing shortage, in an area of high housing need as well as high house prices which makes accessing housing particularly challenging for many families. 

We offer homes for affordable rent and shared ownership sale. We also build homes for private sale, to generate profits which we then use to provide and build more affordable homes. 

We take the time to listen to, understand and learn from our customers. We focus on thriving as a business and employer so we can deliver more homes and even better services. 

As well as meeting housing demand, it’s easy to forget the vital role that affordable homes contribute to economic development and prosperity, enabling  local companies to recruit the workforce they need from their communities. LiveWest’s growth strategy will not only contribute to economic growth in the South West but sustain up to 7,000 jobs in the building industry and its supply chain.

We were formed in March 2018 through the merger of Knightstone Housing and DCH, and since then we have built on the best of both organisations. We have recently invested in new build offices in Exeter and Tolvaddon to complement our Weston-super-Mare office, where we are also making major investment. Combined with touchdown points for our many mobile workers, our aim is to offer a contemporary working environment with an emphasis on building a shared culture. 

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More about LiveWest 

 

Our Values

Our values support our strategy, help shape our culture and describe what makes us different. We are customer focussed. We challenge convention. Together we deliver. 

 

We are customer focussed

  • Seeking to understand our customers and their individual needs.
  • Asking customers what solutions will work for them.
  • Putting ourselves in our customer’s shoes.
  • Doing what we say we will do.
  • Building trust with our customers.
  • Being fair, open, transparent and communicating honestly.
  • Putting our energy into outcomes, not processes.
  • Treating colleagues as customers too.

We challenge convention

  • Innovating and being creative.
  • Embracing differing viewpoints.
  • Questioning and encouraging constructive challenge.
  • Trying out new ideas and promoting new ways of working.
  • Learning, developing and improving.
  • Being resilient in times of change and uncertainty.

Together we deliver

  • Knowing that to provide homes we need to thrive as a business.
  • Being inclusive.
  • Treating everybody with respect.
  • Making opportunities to collaborate with colleagues.
  • Working together to constantly improve outcomes.
  • Willingly sharing our expertise and supporting colleagues.
  • Not wasting time or money.
  • Celebrating success and learning from mistakes.
  • Taking pride in working for LiveWest and its customers.

We need people who are passionate about what they do; people who can make a difference to people’s lives, and who believe in a home for everyone.

 

Equality, diversity, and inclusion

We’re committed to being fair, inclusive and supporting diversity for all of our customers, colleagues and stakeholders. This video helps explain what this means at LiveWest

 

 

As a landlord rooted in our communities, people are at the heart of everything we do. The Black Lives Matter movement and the recent protests around the world has given us the opportunity to reflect on the steps we can take to champion diversity and promote equality and fairness in our workplace and our neighbourhoods. We are committed to being a force for positive change by tackling any form of prejudice or discrimination.

We recognise that seeking to be an employer and a housing provider which promotes and looks for opportunities to improve inclusion, embrace diversity and remove discrimination will enhance our business and enable us to become a company which engages with people. It is essential to help meet our vision of becoming a company where customers love what we do, where people are excited to work for us and will allow us to be the best company in the south west and an employer of choice.

Benefits at LiveWest

List of all the benefits that LiveWest are offering their employees. Benefits may vary depending on role, location and length of service.

  • Holiday & Time Off
  • Company Car/Allowance – Grade Dependent
  • Discount Scheme
  • Corporate Social Responsibility
  • Staff Socials
  • Death in service payment
  • Employee Assistance Programme

What our people say

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Open Customer Services Adviser, job opening in LiveWest

Customer Services Adviser

Customer Representative Tolvaddon, Camborne TR14, UK

About The Role Are you a natural people person, with the ability to deliver excellent Customer Service? If so, please read on. As a Customer Services Adviser, you will be the fir...

Open Customer Services Adviser, job opening in LiveWest

Customer Services Adviser

Customer Representative Tolvaddon, Camborne TR14, UK

About The Role Are you a natural people person, with the ability to deliver excellent Customer Service? If so, please read on. As a Customer Services Adviser, you will be the fir...

Open IT Infrastructure Graduate, job opening in LiveWest

IT Infrastructure Graduate

Customer Service Advisor Weston-super-Mare, UK

About The Role Are you an IT Graduate looking for an exciting challenge within a secure and growing organisation that makes a real difference to people's lives? If so, read on. A...

Open Systems Analyst Manager, job opening in LiveWest

Systems Analyst Manager

Risk Analyst Weston-super-Mare, UK

About The Role We are pleased to be offering an exciting opportunity for a Systems Analyst Manager to join our IT team. You will have responsibility for leading and managing the...

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