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HM Revenue & Customs

Working for HM Revenue & Customs

As one of the UK’s largest government departments, our work makes a difference across all businesses and households within the UK. This is achieved by collecting the money that pays for the UK public services and by helping families and individuals by providing targeted financial support where required.

We’re not all Tax Professionals either! We have over 20 various Professions, attracting a diverse workforce including Digital Specialists, Data Analysts, Policy Makers and Government Communicators.

We can only achieve our purpose through the skill, dedication and professionalism of our people. You deserve to feel valued, rewarded and connected to the work you do - so through our People Strategy, we’re committed to making HMRC an inclusive environment that engages, motivates and is a better place to work for everyone.

We’re dedicated to investing in you every step of the way, so if you’re looking to get ahead, join us and see how you can make a difference.


Featured article

Mental Health Awareness week with HMRC: Emma's Story

Mental Health Awareness week runs from 18 to 24 May but what is it like working with a mental health condition? We spoke to Emma Jones, a Tax Speciali...

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More about HM Revenues & Customs

Our Future

In November 2015, HMRC announced the next step in our ten-year modernisation programme to create a tax authority fit for the future, committing to high-quality jobs and the creation of new regional centres serving every region and nation in the UK.

We set out our plans to consolidate into 13 large, modern offices, equipped with the digital infrastructure and training facilities needed to build a more highly-skilled workforce. 

Whatever your role, you’ll be amongst people with an incredible range of skills and experience.

Our strength as an organisation is in our diverse people, ideas and backgrounds, and the inclusive working culture that brings us together.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Our Diversity and Equality Policy is to:

  • Recognise that barriers may still exist in society and in the workplace that would hinder the progress of particular groups and to act positively to ensure that these are eliminated from all HMRC policies and processes
  • Use the knowledge and skills of our diverse workforce to increase compliance and customer satisfaction and better understand the customers’ needs and viewpoint
  • Employ a diverse workforce that represents the community we serve, helping us to develop our policies and practices in ways that are appropriate to different customer groups
  • Value our people as individuals who have a unique contribution to make to HMRC’s success. Use our differences in positive ways to promote an inclusive environment for our employees and customers
  • Be the public sector’s employer of choice, attracting and retaining the best from the widest pool of talent and developing our people to the level of their potential and inclination
  • Eliminate any unjustifiable discrimination against anyone for any reason, including race, ethnic origin, religion or philosophical belief, nationality, sex, sexual orientation, working pattern, marital status, gender reassignment, disability or age. In Northern Ireland, to eliminate any unfair discrimination because of political opinion
  • Monitor and evaluate our progress to ensure we are meeting our targets and legal responsibilities

Benefits at HM Revenue & Customs

List of all the benefits that HM Revenue & Customs are offering their employees. Benefits may vary depending on role, location and length of service.

  • Season Ticket Loans
  • Maternity/Paternity Leave
  • Cycle2Work
  • Study Leave
  • Job Share
  • Shared Parental Leave
  • Free Eye Tests/Glasses
  • Employee Assistance Programme
  • Interest Free Bike Loan
  • Work Life Balance
  • Enhanced Maternity/Paternity/Adoption Leave
  • Parental Leave
  • Access to a Number of Diversity Networks and Groups
  • Career Progression Leadership Schemes Through All Stages
  • MyLifestyle Benefits Portal
  • Career Progression and Opportunities for Roles Across the Civil Service
  • 1 Day Privilege Leave for HM Queen’s Birthday
  • Salary Advances Policy
  • Payroll Charity Giving Scheme
  • Rental Deposit Scheme
  • Volunteering Leave

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