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Civil Aviation Authority

The Civil Aviation Authority (CAA) is the UK's specialist aviation regulator. We ensure the aviation industry meets the highest safety standards; protect consumers by making sure they have choice and value and are treated fairly; drive improvements in airlines and airports’ environmental performance; and ensure that the industry manages security risks effectively.

We have around 1,000 employees following a wide variety of different career paths. Most are based in our two main offices, in London near Holborn and close to Gatwick Airport in Sussex. We have smaller regional offices at Stirling, Manchester and Luton.

As the UK's specialist aviation regulator we work so that:

  • the aviation industry meets the highest safety standards, 
  • consumers have choice, value for money, are protected and treated fairly when they fly, 
  • through efficient use of airspace, the environmental impact of aviation  on local communities is effectively managed and CO2emissions are reduced, 
  • the aviation industry manages security risks effectively.

We are a public corporation, established by Parliament in 1972 as an independent specialist aviation regulator. The UK Government requires that our costs are met entirely from charges to those we provide a service to or regulate.

Most aviation regulation and policy is harmonised across the world to ensure consistent levels of safety and consumer protection. Worldwide safety regulations are set by the International Civil Aviation Organisation and within Europe by the European Aviation Safety Agency.

We run the ATOL holiday financial protection scheme.

We also economically regulate some airports and certain aspects of air traffic control.

Our consumer panel acts as a ‘critical friend’ providing a consumer perspective on all aspects of our work.



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More about Civil Aviation Authority

Our Values

Integrity- Doing the right thing, openly and honestly

Collaboration- Encouraging dialogue and joined-up working

Respect- Being constructive and supportive

Clarity-Giving people the information they need in a way they'll understand

Learning- Finding ways to innovate and improve

Energy- Working with pace and purpose 

Diversity & Inclusion

The CAA is committed to ensuring equality of opportunity. It is our policy to treat all employees and job applicants fairly and equally regardless of any protected characteristic.

In respect of recruitment, career progression and development, the CAA will ensure that no requirement or condition will be imposed without justification that could disadvantage an individual on any of the above grounds. Wherever possible, efforts will be made to identify and remove unnecessary or unjustifiable barriers and provide appropriate facilities and employment conditions to meet the needs of any underrepresented groups.

We are committed to the implementation of this policy and to a programme of action to ensure that the policy is, and continues to be, fully effective. We will regularly review supporting policies, procedures and selection criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities and merits. All employees are required to attend equality and diversity awareness training.

The CAA recognises the positive contribution that individual differences can bring and how these factors will support the CAA’s stated Mission and Values, in particular:

  • Maintaining and developing excellence in people.
  • Working together effectively, internally and externally.
  • Developing and empowering staff, and valuing their contribution.
  • Continuously improving performance and processes.

The CAA’s commitment to taking action to embed equality and diversity into the organisation is relevant to all that we do and we will:

  • Understand, value and welcome equality and diversity in our workforce.
  • Ensure that all relevant policies reflect our commitment to action.
  • Promote positive behaviours by treating people with respect, consideration and without prejudice.
  • Support the use of flexible working patterns wherever possible to enable employees to balance work and home responsibilities.

Benefits at Civil Aviation Authority

List of all the benefits that Civil Aviation Authority are offering their employees. Benefits may vary depending on role, location and length of service.

  • Professional Support
  • Pension Scheme
  • Mentoring
  • Season Ticket Loans
  • Dental Insurance
  • Health Cash Plan
  • Discounted Gym Membership
  • Medical Insurance
  • Travel Insurance
  • Awards and Recognition
  • Cycle Scheme
  • Flexible Working
  • Generous Annual Leave
  • Car Scheme
  • Annual Leave Purchase Scheme
  • Additional Annual Leave for Length of Service
  • Discounts on Selected Online & High Street Retailers
  • Hospital Trust Memberships
  • Dining Discounts

Social media

Awards & accreditations

External partnerships

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