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Civil Aviation Authority

Why CAA?

The CAA is the UK's aviation regulator, responsible for keeping passengers and the general public safe. Recognised as a world leader in our field, we are at the cutting edge of the exciting and ever-changing aviation environment. Never standing still, our work includes diverse activities such as;

  • Driving world-class safety standards
  • Managing security risks, safeguarding passengers and the general public
  • Minimising the environmental impact of aviation on local communities
  • Running the ATOL holiday financial protection scheme

Thanks to the efforts of our organisation and our people, consumers have choice, value for money and protection when they fly. As part of our team, you could help us deliver this vision and be a part of something great. In return, you can expect to feel welcome, to have your voice heard, to be supported, developed and rewarded for your contribution.


Inclusive features

More about Civil Aviation Authority


Our Values

Integrity- Doing the right thing, openly and honestly


Collaboration- Encouraging dialogue and joined-up working


Respect- Being constructive and supportive


Clarity-Giving people the information they need in a way they'll understand


Learning- Finding ways to innovate and improve


Energy- Working with pace and purpose 


Our Culture

“We want to create a more inclusive work environment to help every colleague bring their whole self to work - and to reflect the diversity of the public that we serve to protect.”  Richard Moriarty Chief Executive Officer.   

Everyone is welcome here and should expect our complete support to be their best self. This means being able to bring your voice, your thoughts and opinions with you. We believe that active engagement and discussion are key to helping us develop and improve.  

We do more than just listen.  Actions are important too. We are committed to supporting change within the organisation and the wider aviation industry. Education is critical to driving inclusivity and we are proud of our awareness campaigns.  We work in partnership with organisations such as the Business Disability Forum and Vercida.

The CAA is helping to create change in our industry by improving aviation services for disabled passengers and those with reduced mobility and through contributions to the Women in Aviation Charter.

These initiatives contribute to an environment free from discrimination, victimisation, harassment or bullying. Helping every colleague to bring their whole self to work.

Being an equal opportunity employer we actively encourage and support applications from candidates of all backgrounds. If you have a disability or special need that requires adjustments, please let us know.

Wherever possible, we offer flexible and variable working hours to help our people effectively manage all areas of their lives.

Diversity & Inclusion

The CAA is committed to ensuring equality of opportunity. It is our policy to treat all employees and job applicants fairly and equally regardless of any protected characteristic.

In respect of recruitment, career progression and development, the CAA will ensure that no requirement or condition will be imposed without justification that could disadvantage an individual on any of the above grounds. Wherever possible, efforts will be made to identify and remove unnecessary or unjustifiable barriers and provide appropriate facilities and employment conditions to meet the needs of any underrepresented groups.

We are committed to the implementation of this policy and to a programme of action to ensure that the policy is, and continues to be, fully effective. We will regularly review supporting policies, procedures and selection criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities and merits. All employees are required to attend equality and diversity awareness training.

The CAA recognises the positive contribution that individual differences can bring and how these factors will support the CAA’s stated Mission and Values, in particular:

  • Maintaining and developing excellence in people.
  • Working together effectively, internally and externally.
  • Developing and empowering staff, and valuing their contribution.
  • Continuously improving performance and processes.

The CAA’s commitment to taking action to embed equality and diversity into the organisation is relevant to all that we do and we will:

  • Understand, value and welcome equality and diversity in our workforce.
  • Ensure that all relevant policies reflect our commitment to action.
  • Promote positive behaviours by treating people with respect, consideration and without prejudice.
  • Support the use of flexible working patterns wherever possible to enable employees to balance work and home responsibilities.


The CAA can only deliver on our vision of aviation excellence with an engaged and happy team and so we take our approach to reward, recognition and benefits seriously. It is rewarding to know that our people feel strongly about their contribution to our shared vision. Of course, we also strive to ensure everyone has a competitive salary and much more in terms of benefits to recognise and reward their impact.

 Life/Work Balance

We work hard to create a positive balance between life and work, giving individuals the freedom to choose what works best for them:

  • A minimum of 28 days annual leave, increasing with length of service, and the opportunity to buy additional days each year
  • Full-time colleagues work 35 hours a week. Wherever possible, we offer flexible and variable working hours to help our people effectively manage all areas of their lives
  • Family leave policies including maternity and adoption leave of up to 26 weeks full pay (followed by 13 weeks statutory pay and 13 weeks unpaid)
  • A social club that organises subsidised trips and events

Pension Scheme

We offer a competitive contribution pension scheme. We will contribute twice the level of your contribution up to a cap of 12% from us (and you can contribute more if you want to).

Colleague Recognition Scheme

Our recognition scheme is a brilliant way for anyone to thank or congratulate a colleague or colleagues, so that they get the credit they deserve, when they deserve it. This might be via a thank you e-card or a ‘points’ award, which they can use to treat themselves to a gift of their choice.

Flexible Benefits

We provide a wide range of voluntary benefits that enable you to personalise your choices to suit your life. The options range of benefits related to health and fitness and general wellbeing, through to financial savings and high street discounts.


Benefits at Civil Aviation Authority

List of all the benefits that Civil Aviation Authority are offering their employees. Benefits may vary depending on role, location and length of service.

  • Season Ticket Loans
  • Dental Insurance
  • Health Cash Plan
  • Discounted Gym Membership
  • Medical Insurance
  • Travel Insurance
  • Professional Development
  • Cycle Scheme
  • Generous Annual Leave
  • Car Scheme
  • Financial Incentives (Stocks, Share Options)
  • Annual Leave Purchase Scheme
  • Additional Annual Leave for Length of Service
  • Discounts on Selected Online & High Street Retailers
  • Hospital Trust Memberships
  • Dining Discounts

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Open Business Analyst, job opening in Civil Aviation Authority

Business Analyst

Business Analyst Gatwick Airport (LGW), Horley, Gatwick RH6 0NP, UK

Salary: £37,513 up to £48,000 depending on experience Contract Type: Permanent We are the UK's aviation regulator and recognised as a world leader in its field. Our activities...

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