Andrea Regina, the Corporate Sustainability Manager of Serasa Experian in Brazil, is extremely passionate about her role of promoting diversity and inclusion within the workplace. She believes that companies have a responsibility towards the representation of the heterogeneity found in society that everyone should have equal opportunities to excel, irrespective of gender, colour or disability.
Even though there are a lot of companies making great strides towards recruiting a diverse array of individuals, the harder and more impactful work is ensuring that the heterogenous group of employees are able to continue maximising their potential and develop professionally after they have been hired. To this end, a programme called the Top Talent Project has been launched by Serasa Experian’s Business Network for Social Inclusion (Rede Empresarial de Inclusão Social). This programme promotes and improves professional development when an individual with physical disabilities has been hired.
Andrea Regina says that she does not simply want to recruit those with a disability, but she wants to make sure that they can be productive and also be able to grow in their job roles and positions. She realises that even though individuals with disabilities can bring great skill and experience to their positions, they might need some assistance and help in integrating into their teams. This is the reason why everyone at Serasa Experian work closely with each new recruit, their mentors and their managers to be able to guide them on a regular basis. Their aim is to include diversity into the main functional fold and also assist them in realising and maximising their own capability.
For instance, if they hire someone who has a hearing-impairment and only knows sign language and does not know Portuguese, they understand that it is going to be difficult for them to communicate with their team. This is where the Top Talent Project comes into play. The programme’s goal is to train every new hire to be able to communicate clearly with their Portuguese-speaking colleagues at work. Also, the programme gives sign language training to the other members of the team.
Everyone at Serasa Experian works extremely hard to develop a working environment that makes sure everyone is able to achieve success.
In 2016, Serasa Experian received the United Nations Good Practices for Workers with Disabilities Award for their inclusion work in Brazil. In that very same month, they also received the honour of the Empregueafro Award from the City Council of São Paulo for the promotion of ethnic diversity.
Everyone at Serasa Experian feel very proud of the accolades that have been showered on them. They consider these recognitions as a reflection of the way Experian takes care of everyone who is a part of their organisation.
Andrea Regina changed her career 10 years ago so she could focus on making this world a better place. She believes that she has finally found her calling in Serasa Experian because this place gives her every opportunity to change the world.
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