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Kitt Pimm's Story - Enterprise Architect at HMRC

Category: testimonial, diversity and inclusion, IT, Accessibility, Accessibility & Inclusion, visual impairments, Disability Awareness, HMRC, HM Revenue & Customs, Adjustments, What Our People Say, Staff Testimonial, Reasonable-Adjustments, IT services, visually impaired, accessibility tool

Diversity and Inclusion.

Kit Pimm is an Enterprise Architect with a vision impairment, within our digital team. Here’s his story at HMRC.

‘I’ve been at HMRC around 11 months. I originally worked for Government Gateway and had experience working with a range of government organisations, including HMRC. Once Government Gateway went in-house, I transferred to HMRC as part of the process.

In my role as an Enterprise Architect, there’s so much to learn on the job. I have an ongoing overview of projects and confirm that they are progressing as expected. In addition, I develop the direction for some aspects of the IT systems. We’re continually looking across all the tax regimes and working on the systems that support them, which makes things very varied.

I joined HMRC late in my career, and I’m taking the opportunity to have a new experience in a workplace. I’m enjoying my current role, and it’s very interesting to see how such a large organisation within the Civil Service works – especially after working alongside HMRC previously.

I am impressed with the attitudes of the people that work here; there’s a lot of thoughtfulness in how people work and interact. There is a positive approach to diversity, and people have been very helpful. Working whilst blind means I need reasonable adjustments put in place for me, and HMRC have shown a real commitment to ensuring I am supported to allow me to fulfil my role comfortably. Elements such as travel adjustments, accessibility tools on my computer equipment, and personal assistance by describing technical diagrams is available if needed. HMRC has very much accepted that I need a special type of assistance, whereas in the private sector you may need to be quite assertive to get support, even if it is accepted as necessary’.  - Kit Pimm, Enterprise Architect

At HMRC we believe diversity and inclusion is key to creating a great place to work, where everyone feels they are being treated fairly and that they have access to a rewarding career. It’s vital to us people get the support they may need, as well as offering them the opportunity to shape policies and practices to support everyone across the organisation and this is embedded in our culture.




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VERCIDA works with over one hundred clients who are committed to creating an inclusive work environment. If you are an employer and interested in working with VERCIDA to promote your diversity and inclusion initiatives and attract the best candidates, please email info@vercida.com for more information.

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HM Revenue & Customs

Inclusive features

  • Dependency (Parenting & Carers)
  • Generation (Age Friendly)
  • Religious & Spiritual Beliefs
  • Race & Ethnicity (BAME)
  • Training & Development
  • Staff Network Group
  • Gender Equality & Identity

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