Kaitlin McNeill — our first Intapp Hero honoree — serves as client success analyst. When we asked colleagues and clients to share their impressions of Kaitlin, they universally described her as a dedicated, collaborative leader and client advocate.
Primarily responsible for executing client requests as well as advising and training clients, Kaitlin has provided superior client support, day in and day out, since joining DealCloud in August 2019. Her colleagues and clients say she has a knack for building strong relationships and strives to perform above and beyond expectations.
“Kaitlin has been an outstanding Client Success Manager,” said Joe Solano, Vice President of Business Development at Atlantic Street Capital. “The breadth, frequency, and complexity of our requests would be challenging for anyone, but Kaitlin handles them with accuracy and professionalism. As I attempt to take on more changes and updates myself, Kaitlin always makes herself available as a sounding board but isn’t afraid to step in when the task is beyond my capabilities.”
Always willing to lend a hand, Kaitlin has taken the initiative to develop and facilitate training sessions during team meetings. Her colleagues appreciate that she is always willing to jump on a call to help them with challenging client issues. By thinking outside of the box to solve challenges swiftly and empathetically, Katelin has been able to shift multiple clients away from a neutral or negative impression of Intapp toward a positive response.
We are so proud to have Kaitlin on our team and to recognize her as our inaugural Intapp Hero recipient. Please join us in congratulating her.
VERCIDA works with over one hundred clients who are committed to creating an inclusive work
environment. If you are an employer and interested in working with VERCIDA to promote your
diversity and inclusion initiatives and attract the best candidates, please email
[email protected] for more information.
Did you know that users who have filled in their profile details are 42 times more likely to get matched with the right employer?
Help us find the best workplace for you by sharing more about yourself.
We will never disclose your information with others.
Inside Intapp Spotlight: Meet Warrick McDowell, Manager of Software Engineering at Intapp
Before Warrick McDowell joined OnePlace in 2017 as a technical lead, he and his manager discussed McDowell’s goal of becoming an engineering manager. McDowell’s manager supported his ambition and eve...
Yelena Veligurova is a Intapp Hero honoree and is a Senior QA Engineer. The role of QA isn’t an easy task, but Yelena is always at the ready to surge resources, realign priorities and coordinate with...
Caleece Nash, our latest Intapp Hero honoree, joined DealCloud this past year as an Information Security Analyst. Although her in-office experience was cut short due to the global pandemic, Nash has p...