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Celebrating Women with HMRC: Vickie Roberts’ Story

Category: early careers, Gender Focus, Government, Hidden Disabilities, gender diversity, Jobs in Government, inspirational women, HMRC, HM Revenue & Customs, Gender Balance, UK Government, celebrating women, tax

Gender Focus.

Vickie Roberts is the Head of Apprenticeships at HMRC and is based in the North West region. She leads the team that provides leadership to the HMRC apprenticeship agenda and recently received an OBE for services to apprentices in the Queen’s birthday honours.

“I joined HMRC 3 years ago after previously working at Ministry of Justice and Home Office. I had heard good things about HMRC and was waiting for the right role. Initially, I joined to work on Strategic Workforce Planning, but when I was asked to look at apprenticeships, I realised it was much bigger than anticipated but an interesting and worthy challenge. HMRC really values learning and development and apprenticeships is a great vehicle for that learning.  It provides not only the skills, knowledge and behaviours you need, but provides you with a qualification which is transferable across all UK employment sectors. It is really rewarding to be able to build this offer for so many people, new and existing, in our department.  So much so, I am an apprentice myself.” said Vickie.

Vickie is dyslexic but wasn’t diagnosed until 17 years of age. From an early age she enjoyed reading beyond her years and suggests this may be why it wasn’t recognised sooner.

‘In work I have had to do some things different due to being dyslexic, but I don’t see it as a disadvantage, in fact quiet the opposite. I have a different way of approaching things and I think it gives me a different edge. I have never come across anyone in the Civil Service being discriminatory towards me as a result of my dyslexia. Everyone has been supportive in making small changes to help’ said Vickie.

When asked what advice she would give to women seeking senior leadership positions, she said, “Don’t be afraid to push yourself out of your comfort zone. That is how you will grow in experience, confidence and develop yourself to achieve your ambitions. Get comfortable with being uncomfortable, say yes to as many different things as you can and then figure out how to do it later! We only tend to regret the things we didn’t do.”  

At HMRC, we pride ourselves on being a diverse organisation and aim to represent the community we serve. By celebrating the accomplishment of women, we hope to inspire future women leaders.

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HM Revenue & Customs

Inclusive features

  • Dependency (Parenting & Carers)
  • Generation (Age Friendly)
  • Religious & Spiritual Beliefs
  • Race & Ethnicity (BAME)
  • Training & Development
  • Staff Network Group
  • Gender Equality & Identity

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