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Hack into the world of Birmingham St Mary’s Hospice’s Digital Officer

Category: charity, testimonial, Health and Wellbeing, Testimonials, Health, Digital Inclusion, What Our People Say, Staff Testimonial, Birmingham St Mary's Hospice, Digital Officer


Are in you interested in working at Birmingham St Mary’s Hospice? We met up with Rich, the Hospice’s Digital Officer who is part of the charity’s PR & Marketing team. For Rich, no two days are ever the same. In his role, you might find him organising photo shoots, creating exciting video content and posting engaging content on the Hospice’s social media channels. He’s the man behind the likes and retweets but what does he get up to in the office? We caught up with him to find out more…  

I joined the Hospice over two-and-a-half-years ago and let’s just say it’s been an informing but eventful journey so far. In that time, I’ve taken thousands of photos of staff and volunteers to use in newsletters, flyers and social media, I’ve danced on camera to encourage fundraisers to sign up to a six-hour danceathon, I’ve updated our website with vital information and engaging stories and I’ve even ran three half marathons to interview supporters and raise funds for the charity. I came to the Hospice knowing very little about its care but having seen the difference we make, I’m now a life-long supporter and there’s very little I wouldn’t do for the charity.

In my role as the Digital Officer, I look after the Hospice’s website and social media channels. One day I could be developing engaging content that dispels myths about hospice care, the next I could be creating a funny video to encourage supporters to sign up to an event. Either way, I share the wonderful stories of our Hospice to help educate people about what it’s really like here at Birmingham St Mary’s.

One of my fondest memories is writing a blog about what it was like to lose my mum and why I was dedicating a Forget Me Not flower to her. It was incredibly tough, baring my soul like that but I received some lovely feedback from fellow colleagues and I thought if my words could help just one person, it’d all be worth it.

We’re all afraid of death deep down (I’m terrified by it) and unfortunately, in the minds of many, our Hospice is tied to this fear, so it’s my job to help show people that we’re so much more than somewhere you go to die.

I believe that together, we can change how people feel about hospices – we just need to talk a lot more about what we do here.

So I’ll leave you with a quote, which always inspires me and reminds me of what we’re all striving for together at the Hospice: ‘You cannot alter your fate. However, you can rise to meet it.’

Thank you Rich for sharing your story. At Birmingham St Mary’s we are always looking for new people to join our team and who want to make a real difference to local people living with life-limiting illness. If you‘re interested in being a part of our story, take a look at the current paid and voluntary opportunities available on our website and VERCIDA.

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Birmingham St Mary's Hospice

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