About
The Claims Excellence Awards recognise and reward outstanding customer service across claims; from those on the frontline who have direct contact with customers in their hour of need, to the nimble and entrepreneurial who are changing the world around us. Many of the heroes of today, will be the stars of tomorrow.
The award categories are:
Insurer Categories
- Insurer Claims Initiative of the Year – Personal Lines
- Insurer Claims Initiative of the Year – Commercial Lines
- Insurer Claims Team of the Year
Broker
- Broker Claims Initiative of the Year
- Broker Claims Team of the Year
Service Provider
- Legal Partner of the Year
- Third Party Claims Management Team of the Year
Open to all
- Claims Technology Initiative of the Year
- Claims Training Initiative of the Year
- Fraud Prevention Initiative of the Year
- Customer Care Initiative of the Year
- Claims Individual of the Year
- Lifetime Achievement Award – NEW
- Emerging Talent Award – NEW